1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Terrible I booked the hotel and when I reached there they are saying someone already occupied your room you can’t stay so I asked for a refund and they refused the refund. How it is possible when I reached there there is nobody at the property and call them and they answered after ages and saying you can’t stay and they didn’t given my refund also Please never stay in this property
Negative section of review
Nothing paid for a room for nothing
Positive section of review
The property was very clean with good sized rooms. We liked that there was an extra toilet as well as the one in the bathroom. It was in a fantastic location for us visiting The Queen’s Club which was just a few streets away.
Negative section of review
The only negative was the television. Not sure if it was old, but we struggled getting it to work with the remote control (maybe new batteries needed?). Disappointed as couldn’t get terrestrial/freeview channels. We did watch live TV via iPlayer but couldn’t get ITVX to work.
Positive section of review
Very clean Breakfast amazing All staff friendly, efficient and helpful Room good size Bed linen very high quality Toiletries generously provided and good quality. Room very quiet although was on front.
Negative section of review
Shower room small could be updated Not all towels were of top quality Parking space a bit tight Music at breakfast not to our taste
Positive section of review
Took about 20 mins to check in, as online booking didn't appear on their system. Host was very friendly tho. Do provide a mini bag of toiletries and cook ware all sealed which was nice.
Negative section of review
Room was on the shabby side, with paint damage on walls, scuffed furniture, very sharp 'push' door plate on the kitchen door.
Newcastle upon Tyne, United Kingdom
Positive section of review
The reception/bar staff were absolutely brilliant - so friendly and helpful. Hotel is well located in city centre, 5 mins from train station. Rooms comfortable and breakfast ok.
Positive section of review
Loacation was amazing. Local town excellent. Fantastic butchers and veg shop. Nice pubs.
Negative section of review
Having to leave.
Positive section of review
Staff were very welcoming Breakfast was very good replenished straight away Comfy bed
Negative section of review
Bathroom bit dated No signal on the so called smart tv
Positive section of review
Tolle Strandlage. Stilvolles Hotel, very british.
Borwick, United Kingdom
Positive section of review
Location and the caravan was excellent
Negative section of review
Nothing
Positive section of review
Close to city and train station
Negative section of review
Room was quite small for a family with teenage children. Not much room to move.