1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I absolutely loved our room 'The Shambles'. So beautiful and with such quirky wonkiness. I felt so at home and slept better than i have slept for years. The bathroom - beautiful!!! The time you have in the morning for breakfast when the pub is shut, is nice so you can see the downstairs and all the marvels they have there in peace and quiet. The breakfast was pleasant. They swapped the fried eggs for poached eggs for us. All in all, i would definately stay there again, i would remember to take an extra bin bag, ( bins didn't get emptied ) A big tea mug, cos the cups are tiny, and your own supply of tea and coffee. I love love loved our room and how comfortable it is. Thank you Golden Fleece.
Negative section of review
You definately feel like an inconvenience to the staff because the pub is so so busy. Check in was interesting because it was so busy, getting knocked about, and having to find our own way to our room, not knowing which one was actually ours. I love the fact you are basically left to your own devices, but when we asked the staff on 2 occasions for things, they never materialised. 1 was that we couldn't get the tv to work. The bar staff said he would send manager up, but forgot as he was so busy. Luckily my husband managed to retune everything and got it working. The next was on the 2nd morning we asked for more tea and coffee, and that never materialised either.
Positive section of review
The communication was prompt, the room was spacious. The bed was lovely with the soft cover. We really enjoyed the shower (wide, good stream of water, able to control flow and temperature easily). We appreciated the ability to do some of our laundry and there was space to hang our clothes. We also appreciated the fan in the room for airflow. It's also a short walk from the tube which was very handy getting into London and to the airport. There were plenty of stores nearby for eating out and groceries. Thank you for a lovely time, was a great way to finish our trip in comfort!
Positive section of review
The location of this accommodation was really great. Multiple bus options were right outside the door, and there was a grocery store steps away. Furthermore, the space was massive! We didn't feel cramped at all and really had space to unfurl. The neighbourhood was also quiet enough at night, and other guests were more or less respectful of regular sleeping hours.
Negative section of review
Code wasn't sent ahead of time and so we had to call. The keypad was finicky at times, but worked most of the time. The heating did not work, but thankfully it wasn't too cold at night. Still, no heat for many would be a major point of contention. We brought the issue up with the cleaning lady but she was unable to remedy the issue. The kitchen was nothing special at all and the stove was a mystery to work, but it all worked out in the end. There are places one stays that feel loved, and places where they seem to exist solely to make profit. This was the latter type of place.
Positive section of review
Staff were very helpful and attentive. I was impressed that such a small hotel offered room service and I could order meals to my room instead of eating in the bar/ restaurant alone. I was thankful for that.
Positive section of review
Staff couldn't be more polite and friendly. Lovely setting, food was exceptional especially the breakfast. This is our new point of stay when in the Lakes.
Negative section of review
Nothing negative to say
Positive section of review
Excellent location in the heart of the city, parking adjacent.
Positive section of review
Location, room, facilities
Negative section of review
no real drop-off / pick-up space for taxi's
Positive section of review
Location and staff
Negative section of review
Very small room, very out dated
Positive section of review
Lovely and clean
Negative section of review
Twin beds
Positive section of review
Nothing
Negative section of review
Cold - no heating Carpets ill fitted Reception staff quite rude and abrupt Dirty Missing light bulbs in room Fixtures and fittings very old Certainly not value for money Could here every noice in adjacent rooms Not quite sure how safe/effective doors would be in case of a fire