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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is perfect - just outside Northfields tube station. The reason I booked is to have a stop-over and sleep as my journey was long. For that purpose the hotel is great. The room I was in was big and spacious - something rare in London. Hot water as soon as you open the shower. Clean bathroom. There is a light noise from the road - but it is not too bad at all.
Negative section of review
I am leaving high marks - but please adjust your expectations. This hotel does not aim to be a 5 star destination hotel. For what it tries to do - it does it well, but if you wanted a bit of luxury - you may need to book something else. One of the chairs was a little wobbly - possibly just a screw that needs tightening - a small fridge may be a good optional extra, a complimentary bottle of water may be a also a nice touch. Just my vote - the future of clean travel may mean no carpet in the room - even a high end linoleum will be easy to bleach after every visit. That last remark applies to 80 percent of all hotels though. For a quick stay in London - especially if this was not a treat - but a required stay - business or other travel - this hotel does fit the bill..
Positive section of review
Located with a 5 min walk to the city centre and access to numerous bars and restaurants as well as the hotel offerings. The shops and museums and colleges also on hand to visit and enjoy. Sunday lunch was great at the Garden House Restaurant within the hotel. The room had a balcony with which we could sit and overlook the river.
Positive section of review
Close to airport by bus is £2 Excellent lobby/bar area and good prices Rooms clean and hot water constantly good Wifi lobby strong connection Value for money this hotel for one night
Negative section of review
Wi-Fi in rooms zero connection!! Rooms very dated Carpets very old throughout the hotel
Positive section of review
House was comfortable with everything we needed, information on local places and attractions. Fine location close to all attractions.
Negative section of review
Nothing to dislike
Positive section of review
All staff helpful and could not be more polite excellent service. Room a good size could do with a second comfortable chair.
Negative section of review
Thought bathroom a bit compact basin too big for size of room
Positive section of review
Everything, staff…beautiful people! Location, breakfast, originality of the place. Would definitely stay again💛
Positive section of review
Room was clean, comfortable and nice. Breakfast was tasty. Good parking and we managed to park easily
Negative section of review
We booked a table for dinner both nights of our stay. On returning from a long day's walk we returned to have a drink in the bar before heading for a shower. The restaurant manager met us at the door and said "Do you have a table booked?" I advised we did for later but we were just going to have a drink for now. There were about 5 empty tables. He told us they were full and if we wanted to have a drink we would need to go outside (it was raining). When I said we were residents he said we were "Welcome" to take our drinks to our bedroom. They need a residents lounge if this is the case. The place is big enough to accommodate one
Positive section of review
Comfortable, clean & good location. Outstanding view from the room.
Positive section of review
Superb hotel and the friendly service from all staff members was amazing
Negative section of review
Nothing not to like
Positive section of review
Close to the beach , parking convenience,
Negative section of review
None