1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, charming and obliging host. Scrupously clean. Excellent breakfasts
Negative section of review
No heating on in the bathroom so the towels ( which were not changed daily as a matter of routine) were damp
Positive section of review
Beautiful location and things to do near by if you want to go out of the woodland.
Negative section of review
Although the location was amazing and it was very well equipped with everything you could possibly need...it was very shabby. Could do with a good tidy up.
Positive section of review
The Location is good near the station, and pretty room
Negative section of review
ホテルのOnly one towel for two people. I asked the staff for an extra towel, but they didn't answer. Finally, they said it was in the copboard, but the towel I found was damp and not clean. Other towels are in the cupboard with the vacuum cleaner and other cleaning supplies. There was no laundry detergent, only fabric softener. So, I had to buy laundry detergent myself. I became worried whether the staff washing the items in the room were only using fabric softener without laundry detergent. I haven't received the deposit even a week after staying in this flat. The staff usually doesn't respond to my messages
Positive section of review
The main staff were very nice and the food was good
Negative section of review
The fact that the new owner suddenly opened our bedroom door at 8 in the morning to just walk in and never said sorry ,then came back the day after, still didn't say sorry just said he wanted to have a look around as he has just bought the place, so when I said he can come back when we have left he still never apologised, very rude arrogant person, and the fact when we booked we were not told they were doing work in the hotel, so got woken up to hammering and banging ,and having sheets of plasterboard and wood in the hallways ,
Positive section of review
Convenient for ferries and very pleasant.
Negative section of review
Nothing.
Positive section of review
Very clean and spacious room.
Negative section of review
Can not give a bad comment.
Positive section of review
Dinner was excellent
Negative section of review
Nothing
Positive section of review
all ok! nice people
Positive section of review
Relaxed, authentic
Negative section of review
A small negative as we were in no hurry but Service was a bit patchy for both breakfast and dinner, Dog Loft felt a bit at the end of the line for ordering courses; and breakfast(which was an excellent full English) was a good 30min wait.
Positive section of review
all ok good people