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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect for walking to everywhere we wanted to go. From the moment we arrived we felt very welcomed by Andrea and during our stay this continued to be the case with everyone we encountered, the staff are all exceptional. Pleasant, friendly, helpful and knowledgeable, it felt like a 'home from home'. The breakfast was good, there was enough variety of cooked or fresh food, it was cooked well and they catered for food allergies or intolerances. We booked dinner in the restaurant for our second night and it was a first class meal. The hotel isn't luxurious and perhaps some would think it's a little dated but, for me, this added to the homely feel and it was 100% comfortable. I will definitely stay here again when I return to Bath.
Negative section of review
There was nothing that we didn't like about the Royal Hotel.
Positive section of review
Location wise it’s not bad. Easy quick to pick up keys with code but when returning them the code read as invalid tried calling them to get a new code and it sent me straight to voicemail each time. Outlets in the room didn’t really work. Communication skills are really poor if you really needed anything don’t count on calling them because they won’t answer. Took them a while to get our deposit back.
Positive section of review
Perfect location by the locks. Plenty of options for eating and drinking very close at hand. Room was very clean and tidy. Comfortable bed. Loved the balcony except it’s high,so you can’t see over the top when seated
Negative section of review
Not mad about the bathin the bedroom
Positive section of review
Modern & very comfortable, a short distance from the port. Staff were very welcoming & friendly. Food was exceptional. Will definitely stay again. This was the best hotel we stayed in as part of our trip.
Negative section of review
N/A
Positive section of review
Great location, nice breakfast and friendly and helpful staff. Sorted out a complimentary room for us when we told them about the small sofa bed. Thanks!
Negative section of review
We had a family room, but the sofa bed was very small and uncomfortable.
Positive section of review
Clean rooms , swimming pool, very close to beach We going be back there again 👌
Positive section of review
Breakfast 10/10 helpfulness 10/10 would stay again if in that area.
Positive section of review
Superb breakfast, best Manx kipper I have had!
Positive section of review
Most things were pretty good.
Negative section of review
Rather cold in room at times staff organised a small electric radiator also we thought the breakfast did not have as many things to choose from as usual.
Positive section of review
Central . Accessible.
Negative section of review
Rough around the edges. Bath difficult to get in/out of for shower. Bit slippery. Bedroom floor quite slippery too.