1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My room was very nicely furnished and decorated, and I had a lovely little balcony. The bed and pillows were very comfortable, and the carpet was clean and plush. The pub downstairs was very nice, with the staff being extremely friendly and attentive. The menu was also nicer than I was anticipating, like a proper restaurant and not just typical pub food. Overall, my stay was made to be so pleasant by the folks working there. I asked the ladies at the front desk for reservations for the restaurant and for a taxi, as well as asking what churches would be open for Easter service, and they all answered my questions with a smile. They also let me stash my luggage behind the desk for a few hours since my train was after my checkout. I would love to come back some time!
Negative section of review
The suite, particularly the bathroom, could use a deep cleaning. It was still clean to be clear, but for the price point, I was expecting slightly more attention to detail. For example, the wainscoating in the bathroom needed wiping down, and the mugs and milk jug in the room hadn't been swapped for clean ones.
Positive section of review
The pullman is just 2 a minute walk from Albert docks which is beautiful for walks along the mersey with great pubs and restaurants. Across the road is Liverpool one with fab shops. The multi storey carpark is right next door to the hotel with discount given by the hotel when you vacate. We were able to check in early and the check-in staff were amazing, friendly and really helpful. 8th floor bedroom with views over Mersey and the Liverpool wheel, defo worth paying a little extra for the deluxe room and the breakfast was delicious with everything you could possibly want. Highly recommend this hotel, will be back.
Positive section of review
8reakfast excellent. Accommodation very comfortable. Garden and other grounds well maintained.
Positive section of review
We paid for this accommodation then the owner called to say it was double booked
Positive section of review
The facilities were excellent, and the staff very friendly and helpful.
Negative section of review
The room on the second floor was very hot, and the road outside was very noisy.
Positive section of review
Choice of evening meal did not meet our requirements
Negative section of review
Not our choice
Positive section of review
It was clean and elegant and breakfast was great!!!!
Negative section of review
The tv was almost fixed to the ceiling
Positive section of review
Lovely comfortable property ideal for a short stay.
Negative section of review
Parking is tight, the available space is only suitable for a small car and on street parking was difficult.
Positive section of review
Breakfast and evening meals were very good
Negative section of review
The curtains in the bedroom were so thin that by 5.30am the room was in daylight
Positive section of review
It was quiet, clean and comfortable.
Negative section of review
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