1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a great place in Bath, great location and lovely setting. We were greeted by a lovely lady with a wicked sense of humour and a great personality. The room was excellent, comfortable bed good facilities. There is a bar downstairs and a comfortable sitting area. We spoke with Kelsey who was the receptionist, porter bar attendent and master of the car park. Very lovely and knowledgeable lady made us feel more then welcome. Will stay here again. Thank you.
Positive section of review
Everything about this break exceeded our expectations. The apartment is beautifully done with such attention to detail. Great consideration has been taken for the people staying here. The view is beautiful and it has everything to make your stay a real treat. The linen is lovely, the beds very comfortable and it’s light and spacious. The hosts have created something really special.
Negative section of review
Absolutely nothing. It’s beyond perfect.
Positive section of review
The hotel looked good from the inside. Broken shower no hot water, cracked tiles. Doors slam hard making loud bangs ,random people walking about looking like they had been in fights, someone walking about with their arm bleeding, ended up checking out at 4.45 am Sunday morning offered a 5.69 refund what a joke.
Negative section of review
The hotel looked good from the inside. Broken shower no hot water, cracked tiles. Doors slam hard making loud bands ,random people walking about looking like they had been in fights, someone walking about with their arm bleeding, ended up checking out at 4.45 am Sunday morning offered a 5.69 refund what a joke. Thought this would be a quiet hotel given it was a fair distance from the centre nooooooo , it was kind of like entering the Bronx,add a little loud noise every 30 mins banging doors etc, great if you want no sleep, want to check out 6 hours early boggle eyed, and get offered a measly pittence of 5.69 for a wasted overnight stay. This should have been at least 50% refund for the one night, I refused the 5.69 this is by far the worst customer service and hotel I've ever had the displeasure of staying in... Be warned and stay away
Positive section of review
Staff couldn't have been more helpful. Location perfect. Room and all spaces, nice and clean and breakfast was hearty!!
Positive section of review
The best breakfast we have ever had for the price, great set up in rooms 1 and 2 for our family including our dog!
Negative section of review
The hot water was dangerously hot it way way over the safe temperature as recommended by the health and safety executive of 50 degrees
Positive section of review
The place had a good atmosphere and the woman who was secretary was more than clever and communicating. Great!
Positive section of review
Beautiful views and plenty of space for all of us. Comfy beds.
Negative section of review
No locks on toilet doors. Flashing kitchen lights, we couldn’t use them all, but it didn’t spoil our fun. No response when I messaged through booking.com. Apparently, according to the owner, this service never works, But it does when I have messaged other owners this year. Maybe a blip, but it needs sorting as I was getting very stressed having had to pay before we had started our trip.
Positive section of review
Everything - lovely staff, lovely food, lovely stay.
Negative section of review
N/A
Positive section of review
The staff were very friendly and extremely helpful.
Stratford-upon-Avon, United Kingdom
Positive section of review
nice touches by the host