1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was smaller than expected but clean and comfortable. The shower was powerful and everything I needed was there. The staff were helpful and friendly. Very close to the station. I loved the foyer and bar area. Very aesthetically pleasing.
Negative section of review
The bar served toasties but I didnt think much of them. The gin was good though. Plenty o places to eat nearby if yer peckish. Really it isn't that important.
Salthouse, United Kingdom
Positive section of review
Location brilliant. Convenient parking. View of the Norfolk saltmarches. Deep history coast. Plenty of towels and teatowels. Well-equipped kitchen in the main.
Negative section of review
No grabrail n the shower - all 4 of us are elderly and needed more security in the bath. Just the 1 loo for 4 was restricting. No teapot!
Positive section of review
Lovely Hotel, comfortable, clean, friendly staff & good food. Bed was very comfortable & the pillows were great!
Negative section of review
Nothing 😊
Positive section of review
The hotel has a good location near Tottenham Court Road and walking distance to the theatre area and Covent Garden.
Negative section of review
There was no hot water in the morning (7.45am), and after we complained the receptionist said that she had reset the boiler and it would be at least 30 minutes. This was unacceptable as we had to go out. There was no plug in the sink, so not possible for my husband to shave properly. The side lights near the bed didn't work. The TV could not be turned off at night, meaning that we had to drape something over it to shut out the light. Some of the wallpaper had started to peel away on one of the walls. the room was very dark as outside the window was a wall, and so not much natural light could come in to the room. We asked the receptionist if they could provide some sort of refund. (Still no plug...) She said she would ask the manager and also let Booking.com know. I complained to Booking.com as was told that my request for a refund had been refused. I wasn't asking for the whole amount - but at least something to compensate us. I wouldn't recommend this hotel - too expensive and not good value for money.
Positive section of review
Our host, Siobhan was amazing, breakfast cooked to order and really helpful. A little gem
Negative section of review
Nothing
Positive section of review
Pleasant staff. Good instructions to car park. Nice room.
Positive section of review
Friendly reception. Quiet neighbourhood.
Negative section of review
Shared bathroom.
Chediston, United Kingdom
Positive section of review
It is so peaceful and relaxing
Positive section of review
Modern, clean and central
Negative section of review
Rooms just a little small
Positive section of review
Location and garden