1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked very much the location of the hotel, it was nice and peaceful, well, as peaceful as it could get next to he road but still was really nice. The staff was really nice and attentive, specially a Spanish guy from the breakfast team, don't know his name. The room had all we needed, apart from a fridge, but that's OK. In the morning we kept hearing a noise that came from outside, like a machine or something, and it was quite annoying but in terms of room itself, it was great.
Negative section of review
I didn't like the Vegetarian breakfast very much, the sausages were this deep fried kind of vegetarian sausages which I usually hate. They only had croissants as a bakery selection and I prefer Continental breakfast than English breakfast so I was a bit disappointed about that. Also if you choose to have Vegetarian breakfast or the regular breakfast you couldn't have the poached eggs on toast or scrambled eggs on toast. It was one or the other. The orange juice was from concentrate, I mean you can tell these by the taste but again this is something that most British hotels do serve concentrate juices, instead of serving purely squeezed juice, so can't really do much about that. We also had dinner the day of arrival. Now, I would never order Fish and Chips, but I did this time to see if it would change my mind about this dish, but no. Plain, I didn't even get, at least, half a lemon to squeeze over the fish to at least have some flavour. The duck and pancakes was okay. And £7 for fries, obviously from frozen, with grated parmesan on top...
Positive section of review
The staff at this hotel are well trained, extremely friendly which makes it very easy to relax, food menu good, quality good, overall good value
Negative section of review
I don't have any problems to report, it was an overnight stay and the hotel fully met my requirements
Positive section of review
We will definitely be returning as location couldn't be more perfect and the apartment is amazing.
Positive section of review
Super friendly, fabulous clean and welcoming highly recommended
Positive section of review
Ease of access. Tidy room in bed. Clean bathroom.
Negative section of review
I was completely happy.
Saint Helier Jersey, United Kingdom
Positive section of review
Lovely views and excellent food. Friendly staff.
Negative section of review
Bathroom clean but needs updating.
Positive section of review
average breakfast...the actual room was ok.
Negative section of review
The staff were very unwelcoming, the check in lady/breakfast waitress was very rude and actually started raising her voice and telling me off when I politely asked if we could take a small glass of milk back to the room for a cup of tea. There were toe nails in the shower when we arrived...the staff were sitting on the steps smoking when we first arrived..we had to step over workman's boots at the front steps on our way out..
Positive section of review
Location great. Clean towels every day.
Negative section of review
Breakfast poor. Lack of fresh fruit and natural orange juice., The scramble eggs are not made of real egg. Only one type of cheese.
Positive section of review
Breakfast excellent
Negative section of review
Room was a bit small Bed a bit firm for me
Derry Londonderry, United Kingdom
Positive section of review
Everything
Negative section of review
Nothing