1
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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Was a lovely location to be in away from the crowds of a busy hotel. Was basically an en suite kingsize room, with the addition of a large table and chairs, a microwave, a toaster, and importantly a fridge! Which meant a nice cold beer or glass of wine after a day's walking, and a place to store milk and keep items cool. The en suite was compact, and a nice size shower with plenty hot water. The owners were very good in seeing to my needs, when I asked for a dining chair to be able to sit higher, Barbara came with one within minutes. Was told I could go into their garden and sit to read if needed. I aim to make a return to do the rest of he places I didn't get to see soon!
Negative section of review
Two things of which I didnt like, was having to wash breakfast dishes and glasses using the bathroom sink. The other dislike was the poor wifi, of which the signal had to come from the main hub, which was 50 yards away in the house. I did mention this to the owner, but couldnt really do anything about it. A simple plug-in wifi booster in the room would solve it. I was needing to do some online banking and despite a few efforts was unable to get fully connected.
Positive section of review
Location was brilliant for the Co Op Live Arena. Just two stops on the Metro. Staff were very helpful and friendly. Breakfast was good value, except it wasn’t really hot. I don’t know if maybe food storage containers can be turned up? Other than that, the food was good. We also had an evening meal too. I had a very tasty pizza (which was massive) and hubby had a great burger. The total bill was only £40 ( which included a couple of drinks), which we found very reasonable, and again, the staff were lovely.
Negative section of review
Nothing to report here - all in all a good experience was had.
Positive section of review
It is in a lovely spot, close to everything. There is no staff interaction, everything is ready when you get there. Comfortable and clean.thw room is fine, has everything. A bit expensive for what you get but I guess it is the location you pay for. Fantastic art work!
Negative section of review
Nothing to complain about at all.
Positive section of review
The room was lovely and full of character, a really cool place to stay with excellent food and drinks. I’ve booked again for later in the year.
Negative section of review
Nothing at all really, everything was great. Slight feedback would be the roller-blind in the bathroom could do with replacing.
Positive section of review
Very enjoyable Room was good and building is beautiful Enjoyed Spa facilities Staff very friendly and helpful
Positive section of review
Just gorgeous. Great host, stunning location, wonderful breakfast, so happy we happened upon The Cruachan!
Negative section of review
Nothing
Newton Aycliffe, United Kingdom
Positive section of review
We were not made aware at check in that breakfast was available.
Negative section of review
We had a meal in the restaurant in the evening, sad to see a few members of staff were standing around and lacking being attentive to customers at tables if they needed anything. A delay in getting the bill to us after asking 3 times, possibly due to spending more time talking to people they knew rather than attending to customers.
Positive section of review
Clean, good location, would defo recommend
Negative section of review
N/a
Positive section of review
Leaving it
Negative section of review
More focused on ascetics rather than proper cleaning and maintenance of property
Positive section of review
Location
Negative section of review
Booked this stay for elderly relatives who wanted to be near the airport for an early morning flight. Slight confusion at check in as they weren’t able to charge to the card on record and needed on in person, staff could do with additional training