1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location. Location location!! Friendly & helpful staff - The blonde lady at reception is an absolute asset. ( sorry forgot her name) as she wasn’t working the 2nd night for dinner and we felt the service didn’t run as smoothly or attentive.
Brighton & Hove, United Kingdom
Positive section of review
There was nothing that I liked about this hotel, it was false advertisement. The only good thing was that it was close to the beach.
Negative section of review
Everything, first of all it was a room in the basement which looks like it's where the staff live. It was very dirty, felt very unsafe, especially as a solo female traveller. It was not advertised as separate basement rooms from the hotel. I had no bathroom in my room, it was outside of the room, the whole experience was very disappointing. I will most definitely never go back to this hotel and I do not recommend this to anyone.
Positive section of review
Lovely caravan with everything you need for an amazing holiday.. Very good communication with owner, answering questions quickly.
Positive section of review
Very happy we booked at the Grand Hotel. A perfect location to explore the city. The bed and pillows are lovely and comfortable.
Negative section of review
The lifts can be a bit slow at peak times. We weren’t bothered but some of the other guests did comment.
Positive section of review
Staff was super kind and let me have breakfast even if I was almost late for it. (just 5 mins before closing time)
Negative section of review
Room was a bit cold and heaters were off.
Positive section of review
Very comfortable and clean with friendly staff. The bar was especially useful at the end of the evening.
Negative section of review
The cooked breakfast was not the best. The scrambled eggs and sausage were rather unappetising.
Positive section of review
Everything about our accomodation exceeded expectation... the room, the food, the staff...
Negative section of review
A fresher decor in the room, especially the bathroom.... though we were happy with it, I'm only putting this as a suggestion as I've been asked.
Positive section of review
Good service, great location for WHW, food good
Positive section of review
Friendly Staff, great food.
Positive section of review
Great stay