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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The place was an absolute joy to stay in and me and my friend loved the location. The view from the front was stunning and we enjoyed sitting outside with perfect weather. It’s a beautiful house and we loved everything about it especially the decor and furnishings. It was a perfect location for daily outings to parts of the Peak District.
Positive section of review
Nice beach front garden , Everything else I’d expect in the rooms from Greene King . Bed was very comfy and also even though along the road where it is , It’s very quiet
Positive section of review
Location was good, though trains stopped running to Kew Gardens twice during our short stay which was really inconvenient. Some staff were friendly.
Negative section of review
Room was incredibly hot the entire time, even overnight. Daytime temps were only about 22-23 degrees but there was no ventilation and the room just wouldn’t cool down even overnight with the window wide open. Fan in room was broken and had to request new one several times before it was received. We ended up with loads of flies and insects in the room as we could never close the window and there was no fly screen. Breakfast was quite good but super slow so would not recommend if you’re in a rush! Person who checked us in was unfriendly. Might be fine in winter but would not recommend in any slightly warmer weather.
Positive section of review
It was very clean and comfortable and within good walking distance of Windsor town centre and the castle.
Positive section of review
The staff responded quickly to issues and we were given a new room without having to ask.
Negative section of review
11 emails prior to joining including a request for a review of our stay before we had left home. Over complicated arrival system Unable to access our room due to locked adjoining door Dormer window blind broken No teaspoons Very sterile decor Towell rail was on full blast so bathroom was boiling. Very expensive for a no frills hotel Would not stay there again.
Positive section of review
Immaculate studio apartment in perfect, picturesque location.
Positive section of review
The room is very old fashioned for a five star hotel
Negative section of review
Better room and bathroom
Positive section of review
Very friendly host and always there to help
Negative section of review
Nothing
Positive section of review
We like how close if was to whitby
Negative section of review
For the first one I doing like that I had to clean the cups before using them for the service one I had to clean the seats outside befroe I could sit down and it loo, like they had not been done in a long time for the third one they was mood in the shower room that was there a long time to also the air vent had a big hole in it also tye next room to us u could smell the weed from outside tye room and inside the room
Positive section of review
The location was stunning.
Negative section of review
The place was deserted. People were getting turned away all afternoon due to the restaurant closing early. We sat out back and watched at least a dozen car loads being turned away in a few hours. How they make money I have no idea. The room we were allocated was tiny, dated furniture and a bathroom with no window. Nothing like the photographs. It is not 5 star. I would give it 1 star. The bar shut at 10pm. For a place this size and in the area it is I thought it would be booming. Sadly not. Will not be back. If in Glencoe again I will be staying elsewhere. Overpriced for what you get. No atmosphere.
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