1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The decor in the rooms was nice / more interesting than a chain hotel. The beds were firm which was a good thing. The staff were friendly and helpful. Parking was good with a private car park for customers and there were plenty of free spaces. Found it quiet at night / not disturbed by ambient noise or other guests. The breakfast was especially good, with a nice seating area, good selection of cereal / yoghurt / toast etc., and very nice cooked breakfast, all for a reasonable price and with friendly service.
Negative section of review
Only minor things such as creaky floorboards, but it's an old building and didn't find this an issue.
Positive section of review
Location superb, ease of access to property, facilities very good, nice and modern, dedicated parking on site.
Negative section of review
Found tv difficult to operate - couldn't get the basic BBC 1 BBC2, ITV 1, 2, 3 channels to watch live TV.. Sofa looked nice but wasn't very comfortable to sit on for long periods eg stayed indoors due to terrible weather outside.
Positive section of review
The atmosphere and great breakfast by the pitch side view restaurant and great staff
Negative section of review
Didn't stay long enough
Positive section of review
Clean hotel, friendly staff, good choice at breakfast, perfect location on seafront
Negative section of review
Being on seafront quite noisy from cars, walls in hotel little bit thin
Positive section of review
Gorgeous Hotel, lovely open fires lit My room was beautiful Excellent breakfast
Negative section of review
Road noise. I was in room 7 facing the road. I was very surprised at how busy that road was so I could hear traffic until late at night and from early morning. If I stayed here again I would ask for a room at the rear of the property.
Positive section of review
Good location, decent room. Comfortable bed. Friendly staff.
Negative section of review
The shower, the plughole seems to have been blocked and was flooding water.
Merston, United Kingdom
Positive section of review
Great location great accommodation would stay again
Negative section of review
Car parking area could be better
Positive section of review
Location, cleanliness, quiet in my room
Negative section of review
WiFi didn’t work in my room
Positive section of review
Good facilities, big room
Negative section of review
The sheets were not clean, enough towels were not privided. Netflix on TV didn't work
Positive section of review
Very good
Negative section of review
Very good