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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I would like to say I was so happy with my stay . The staff were friendly,lovely and hospitable.the rooms were excellent the beds were so comfortable it's the best nights sleep I've had in a long time. The shower was lovely and hot. I couldn't wish or ask for much more. The restaurant what can I say, once again the staff were on point. The food was delicious it's the best steak I have eaten in a long time. I would definitely recommend going there. My friend and I would like to thank you for making our stay happy and memorable
Negative section of review
To be honest I found no faults. Nothing comes to mind at all.
Positive section of review
I had the wrong day for my booking and if it wasn't for Celest we would have had no place to stay. We did not care what room we received just to have one was a blessing just like Celest. Great staff. Breakfast was good
Negative section of review
the hotel is a bit old with much needed updates, pretty run down. We were not able to eat at the Bistro, they were booked.
Positive section of review
Great location to Victoria trains and tube Station, the bus station very close too. Easy walking distance to Buckingham Palace and close to the hop on hop off bus - bus stops. 30 minute walk to Big Ben , Westminster Abby .
Negative section of review
Room very very small and compact bathroom. Took 5 minutes for the hot water to come through shower and hand basin tap. Room was neglected and basic maintenance not up kept. Only bath towels provide and would only change sheets after 5 night stay, if you wanted either earlier or more towels there was an extra cost Narrow stairwell. Only a jug in room. You get what you pay for.
Positive section of review
All the staff went out of their way to make things comfortable for you. They were very accommodating, helpful and friendly.
Negative section of review
Our bed was comfortable but we did feel it was too firm for us.
Positive section of review
Liked the room was really spacious and comfy beds. The hotel was great and the breakfast was gorgeous.
Negative section of review
The pool got busy at times.
Positive section of review
Location was excellent. Staff very helpful.
Negative section of review
They do not serve breakfast which was a real surprise. Thanks to an excellent cafe in the village that opened at eight we solved that one. Seems quite ridiculous that they do not serve breakfast.
Positive section of review
Quite nice! With a huge garden.
Negative section of review
It’s a little bit far away from everything.
Positive section of review
Like entering a time warp
Positive section of review
Good location.
Positive section of review
Very clean .
Negative section of review
The water was not very hot for bath …….