1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This was a fantastic retreat in the Lake District. It is an attached accommodation to the main house, but heard no noise at all. Great for a family with a large double room upstairs and a twin room downstairs. Very nice sitting room to relax in, play games, have tea, etc. It is surrounded by fields with several dozen sheep and amazing views of the region. Very clean, well appointed kitchen, and a short drive to Keswick (not walkable if you are getting groceries, etc).
Negative section of review
No complaints - it was one of our favourite locations to stay on the whole trip.
Cilcain, United Kingdom
Positive section of review
Second time we have stayed here The view doesn’t get old it’s stunning Lovely walking routes Moel Famau has lovely views when your up at the top It’s a bonus to come back to relax in the hottub Bed is so comfy Kitchen-oven was great for our dine in for 2 meals TVs in both rooms Shower is good
Barrow in Furness, United Kingdom
Positive section of review
I was pleasantly surprised with the breakfast. The hotel is under refurbishment momentarily. But the lady did her best to made us happy
Positive section of review
Very clean, check in staff member was extremely helpful . Property well located to city centre and a great retail park close by.
Negative section of review
Nothing
Positive section of review
Room was clean and quiet. The staff were friendly and efficient. The breakfast was unexpected but great value
Negative section of review
Could have tea/ coffee making facilities in the room. The location was a little unsettling for an overseas visitor , my room overlooked the town square and after arriving I would have liked to pop out to one of the many takeaway places that are just a stones throw away , but the noises that were coming from the people using the square made me feel that it might not be to safe to do so.
Positive section of review
Very comfortable and modern studio apt. A lot of attention to detail, nice little finishes. Private and quiet.
Negative section of review
We were advised to take an Uber to get to the apt. It cost us £25! Even though it is about a 10 min drive, it did involve using the motorway so the distance was a little more than expected. We were not budgeting for that kind of expense … so it brought up the actual price we paid for the accommodation. Also the only ventilation in the apt were 2 sky windows and there is no AC. So we had to climb up to open the sky windows to get some airflow. Once we did that the room was a lot cooler and we slept comfortably. Not sure how that would work when it’s hot though.
Positive section of review
The staff let us stay in the lounge area along with many other overbooked guests that had no room.
Negative section of review
When we arrived at check-in there were about a dozen people in a queue and no rooms available, despite all having confirmed bookings like ourselves. After 10 minutes a staff member explained that Mercure's computer system had crashed around 9.00pm. All confirmed bookings after that were worthless. Other people continued to arrive after us to be given the same message.
Positive section of review
bit of a mix up with getting the key but in the end all went very well.
Positive section of review
Really comfortable, clean room. Staff friendly and helpful.
Negative section of review
There was nothing I didn’t liike
Positive section of review
Location
Negative section of review
Bed is very small
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