1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spacious, clean & tidy, view was pretty, even though it's a larger accommodation building and very busy there was 0 noise and slept right through which I was slightly worried about.
Negative section of review
Nothing to do with the property, download taxi app if going places and can't drive as it's hard to get a taxi otherwise.
Llanbradach, United Kingdom
Positive section of review
The cleaner was a nice lady who helped me move my belongings to a new room on the second day. Apparently the food there is good but I had no appetite as I was travelling for 2 funerals.
Negative section of review
The manager is rude and aggressive. He has failed twice to respond to my email complaint. In particular I have complained about fauly smoke alarms, covered up Fire Exit lights and fire doors wedged open with fire extinguishers.. I am disabled and this worried me all through the night. My first room was so cold as the radiator was not working. They moved me the next day, but then claimed the radiator WAS working.
Positive section of review
Talking about UK and add up a warm hotel room= amaizingl! New building, clean, friendly & efficient staff.
Negative section of review
nothing to dislike, only a little outside of city, fact which I knew before the booking.
Newcastle upon Tyne, United Kingdom
Positive section of review
Nice breakfast and excellent Thai meal in the evening. Comfortable bed. Clean room. Proximity to the metro.
Negative section of review
The room was hot despite the window being open. Noisy bar area full of students.
Positive section of review
Great for Barrowlands and the Tron theatre and Glasgow green, and close to the centre
Positive section of review
Good location very close to the city. Place is comfortable and has good facilities.
Negative section of review
N/a
Positive section of review
Breakfast was outstanding and kitchen staff were very friendly.
Positive section of review
The facilities were clean, and the room was spacious
Negative section of review
The mattresses on the beds were terrible, they lacked support. The room layout is not convenient.. There is so much that can be done with the space available, there is not even a hook to hang coats.
Positive section of review
Location and late checkin
Negative section of review
I checked in after 00:10 in the morning. Someone -maybe a member of staff- had been watching TV in the room before I arrived. The room was very hot with AC set at 27 Celcius and the complimentary biscuits wrapper was in the bin . A change of the mattress protector would have been nice as I coud see some patchy stain through the cleen white bed sheet.
Positive section of review
Location
Negative section of review
Issue with the cooker, purchased food to cook for 4 ( includes 2 children), cooker was faulty, maintenance man couldn't fix it, he reported it, however on the morning of check out nobody knew anything about it and it was clear no-one was really interested, ruined the stay and no response from complaint. Such a shame really.