1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean first floor flat nicely presented, airy and in an excellent location. Very helpful Stayright staff at the end of a phone line when there were problems.
Negative section of review
Because I do not have a smart phone and did not download the app. it took almost 2 hours having arrived to authorise my payment of the £200 deposit required and to obtain the entry code even though I had completed all the necessary forms earlier. Access up a very steep straight flight of stairs with the entrance to the lounge and kitchen area directly at the head of the stairs. This would not be ideal if young boisterous children were staying there such as my grandchildren! There were no instructions or guide of any kind to explain how everything operates in the flat. The fridge and freezer were switched off on arrival so food brought some distance from home could not be stored at the correct temperature. It took some ingenuity to work out how to switch everything on without instructions. The TV is only streamed which is okay if you have a Netflix account or similar, but to view terrestrial channels was very hit and miss. For me the worst omission was in the bedroom where there was no bedside cabinet or anywhere to put a glass of water, your phone, glasses etc. other than on the floor beside the bed. There is a simple desk which has an unopened hairdryer on it but no mirror at all and no waste paper basket. There is a large wardrobe for storing your suitcase, hangers and an ironing board + iron. (There is a second board and iron in the airing cupboard!) In the second bedroom there is a tiny round table on one side of the bed (which we used in the main bedroom) and a short hanging rail but again no mirror and no waste bin. This meant that to do anything like put on makeup you had to be in the bathroom or the lounge where there is a long mirror. An email on departure told us how we were expected to dispose of our rubbish , food waste and recycling which is always immensely complex in Wales and we were instructed to refer to the guide which was non existent! On phoning we were told that the receptacles were in the garage but we couldn't undo the garage door!
Positive section of review
Rebecca was a perfect host! Welcoming and informative - made me feel very welcome instantly - would defo stay again - thank you!
Positive section of review
The location, the staff, the general quiet atmosphere
Negative section of review
Nothing...some hotels over inflate their prices...but here, everything was value for money
Positive section of review
The convenience of location to d Old Trafford stadium
Negative section of review
The mattress was too soft. Needs replacement. Also the owner did not inform about the broken glass top stove. ☹️.
Positive section of review
The location was very near the train station.
Negative section of review
I was given a room with no windows initially, but they changed for me. Yet the size of the room made me feel claustrophobic. I didn't have anything to make a tea.
Positive section of review
Proximity to airport for early morning flight
Negative section of review
Unsure if it’s being renovated or there has been some damage causing repairs but the working part of the hotel is in a very poor state. Our room was the last on the corridor before the works appeared to have started. Breakfast room not operating so deceiving that booking is bed and breakfast- there was a bag in the room with a “to go” breakfast with a muffin, pastry and juice box. Pastry inedible. Sofa bed in room fell apart when we tried to open it and it was filthy so wouldn’t have slept on it if it had been in one piece. At approx £150 for the night it wasn’t worth the money!
Positive section of review
Breakfast was exactly as we requested
Positive section of review
Comfortable and clean. Lovely staff.
Positive section of review
Good location with secure parking
Negative section of review
Nothing
Positive section of review
The room was excellent
Negative section of review
The walls are paper thin and you can hear everything through the walls