1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
After my booking trying several times to ring on the host,to find out how will be entered the property due to our late check in.The phone was switched off!I released something going wrong and call straight away on Booking.They said the cannot do nothing,until our arrival,and our booking was accepted from the host.I was right !On our arrival,still phone switched off.We stay more then hour outside midnight,until the Booking followed their procedure,and let us know we cannot enter.Please,reading all reviews,before booking something!That was SCAM!!!No wasting our money,time and nerves!
Negative section of review
Proper SCAM!!!Just don’t booking these property!
Positive section of review
Beautiful little cafe / bar / B&B a stone's throw from the seaside in the heart of Broadstairs. Very comfortable, lovely rooms and delicious breakfast 🤩
Positive section of review
Nice hotel, nice breakfast , nice grounds but all was spoiled by incorrect room allocated to us without enough beds.
Negative section of review
We asked about early check-in as we were going to Harry Potter world. We couldn’t check in early despite being willing to pay extra and advising that we might be early. We can check in until 930pm at night when we returned. Unfortunately I think our original room had been been allocated to somebody else so my daughter and I had to sleep on a sofa bed instead of the double bed which caused upset as it was her birthday treat. I suppose at least we did have somewhere to sleep. But was a disappointment. The swimming pool was not very nice with peeling paint on balls and looking like it needed refurbishment! No subsequence contact from management to apologise or offer compensation of any kind
Positive section of review
Such an amazing place! The history here is just amazing. So glad we were able to visit.
Negative section of review
A lot of the charm is the age of the place. This also gives you smaller older beds, etc.
Positive section of review
House is clean and cosy. Perfect for a small family. Amazing views.
Positive section of review
Well located, friendly staff, easy check in and no fuss.
Negative section of review
The window in our room wouldn't shut, but it was warm enough all weekend that it didn't matter.
Positive section of review
Location was great for Snetterton Race Circuit
Negative section of review
The heating/ cooling system was very noisy. Had to switch off completely to get noisy fan to stop switching on and off.
Positive section of review
Amazing place. Good location and cozy cabin
Negative section of review
Mentioned heatedswimming pool but never seen one
Positive section of review
I know the place, it's handy.
Negative section of review
The mould and mastic work in the shower room, especially room 9.
Positive section of review
Very spacious and clean room.
Negative section of review
Softer pillows would be nicer!