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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
On arrival the staff were extremely helpful and friendly. They were attentive all throughout the stay and took extra care to replenish supplies of all that was needed. They were always quick to answer the phone whenever there was a question.
Negative section of review
The WiFi didn’t work. There was no signal in the room and I couldn’t connect for more than a few minutes at a time for the entire duration of my stay. Although everything was spotlessly clean and tidy I thought I saw some brown spots on a plate in the cupboard… not sure what that was and could have been mistaken in my assumptions! It’ a shame because everything else was faultlessly clean.
Positive section of review
Such a stylish property, and our room was lovely. Plenty of space and everything we needed. We really loved our view out over the back garden towards the hills. Easy walk to plenty of restaurants, cafes and shops. Easy parking too.
Negative section of review
The only niggle was that the two single beds that were strapped together to make the one large bed didn’t actually match. One was lower and softer than the other, so that was a bit awkward for those who like to cuddle up in the middle!
Positive section of review
well placed for buses to town and restaurants in Gloucester Road plenty of clean towels and bedding coffee and teabags and flowers in the kitchen plenty of glasses and crockery efficient heating system
Negative section of review
traffic noise at the front bedroom smoke alarm in a drawer without battery recyling instructions on a high shelf only found when tidying on the last morning ironing board was not to be found no carpets in three bedrooms pin number had been changed mould in kitchen
Positive section of review
superbly located for theatre land and choice of eateries as well as general sight seeing - hotel staff all both very welcoming and helpful
Positive section of review
Great breakfast, lovely comfy room and bathroom. Shame about all the Heras fencing that spoilt the picturesque village a bit
Positive section of review
Great situation on Canal Street. Staff very friendly and facilities are fine for three star but a little tired.
Negative section of review
The room I had was tired around the edges but perfectly serviceable.
Derry Londonderry, United Kingdom
Positive section of review
Quiet location, really convenient rooms. Nice kitchen. We had a great experience,
Positive section of review
Amazing location, super comfy beds, very warm welcome and friendly staff
Positive section of review
Great location and just what we needed for our family break
Negative section of review
Not being able to stay longer
Positive section of review
Staff are friendly