1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I felt apprehensive coming to stay on my own with my photography equipment. Emilie put my car in a gated and locked car park and helped me with my bags to the house. Here I meet her dogs, and they are wonderful! The room was spotless, with historic meaning which I loved. I came back late from my workshop and Emilie had called me to ensure my safety. This lady goes above and beyond.
Negative section of review
That my stay was over, this felt like a home away from home.
Positive section of review
The room was one of the best that we have stayed, which is bigger than we expected. The room was clean and the bed was comfortable. It is operated up to the Holiday Inn standard. It seems this brand does not fail its guests with such price/room. It will certainly be our first choice when we book hotels to stay elsewhere.
Negative section of review
The hair dryer did not provide hot air. It seems most of the hotels don't do regular checking of the provisions until the guests complains. Hope this group's management teams will review how to improve the inspection and maintenance program.
Positive section of review
Room, extremely comfortable bed. Situated to the rear of the building, garden beautiful. Ice cream area and garden very lovely. Service very high standard from all members of staff. Went out of their way to help.
Negative section of review
Breakfast was not very hot.
Positive section of review
I am not happy for this booking no maintenance bathroom water leaking in bed other room mates doing smoking bathroom lock is not working no security even not responding why I messaged property guys
Negative section of review
I am not happy for this booking no maintenance bathroom water leaking in bed other room mates doing smoking bathroom lock is not working no security even not responding why I messaged property guys
Positive section of review
Easy to find and just outside the clean air zone with free parking. Uber into centre £6. Restaurant and drinks very reasonable. Very welcoming staff.
Negative section of review
More choice on continental breakfast as not a fan of hot buffet in hotels.
Positive section of review
Right in north terminal so easy for early morning flight, good breakfast for early flights, good dining menu.
Negative section of review
Staff are rude at reception, not friendly, took ages to complete simple tasks like print receipt…took 20 mins!
Stratford-upon-Avon, United Kingdom
Positive section of review
Property was in a great location, comfortable beds and clean rooms! Couldn’t have asked for a better stay.
Positive section of review
Really comfy, the transfer to the airport was very efficient
Negative section of review
We thought the hotel was nearer the actual terminal, but it is a taxi ride away.
Positive section of review
The property was a good size, clean and in good order.
Negative section of review
As it was nice weather an outside barbecue would have been nice but we still had a lovely time.
Positive section of review
Friendly staff Room and bed comfortable
Negative section of review
Surrounding area