1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The manager, assistant manager and staff were wonderful. They showed a lot of hospitality and were always willing to help. They will ask when it was convenient for you to get things done and always put on a great smile while sparking up a conversation with their client.
Positive section of review
Location was excellent, although perhaps a little more user friendly guidance on exact location would be beneficial. Loved the room it done just the job , very similar to a ship cabin.
Negative section of review
I wasn't over keen on the checking in experience, I had walked all day for charity and there was a lot of kerfuffle having to log on at the desk etc etc , a bit long winded
Bransford, United Kingdom
Positive section of review
Lovely quiet location and peaceful view from the breakfast room over the lakes. Room fine and bed comfy. Breakfast was very nice indeed.
Negative section of review
Was not aware, despite claims in the room brochure, that there wasn't a shower in the bathroom. This is absolutely par for the course nowadays and though glad that I am still able to climb in and out of a bath, I dislike baths and didn't appreciate trying to wash my hair this way. Shame, it really spoiled the stay and I'm not sure I believed the excuses.
Positive section of review
Room was comfortable and lovely view over the River Dart.
Negative section of review
The times for booking in 4.30pm and out 10am were unrealistic, you had to ring up to request an earlier slot for booking in which could not be guaranteed, however we managed to book in at 3.30pm. Only having a window of 8am to 9am for breakfast was also unrealistic, not enough time for everyone to enjoy their breakfast as only one person was serving who was working under stress - the cook also left dead on 9am on the first day. Poor choice of continental breakfast, no fruit or muesli and only 2 choices of cereal plus having to ask for yoghurt or croissant, not put out on table to help yourself. Toast did not arrive with the ordered breakfast and only one slice provided per person. Choice of fried egg only, not poached or scrambled. Also no chef so you could not have dinner there, even though the signs for The Abbey Inn stated they were a restaurant.
Positive section of review
1st class cottage, great location, friendly owner
Wormley, United Kingdom
Positive section of review
Very clean and friendly nice walks close by
Positive section of review
View and apartment was amazing
Positive section of review
Clean, good breakfast
Negative section of review
Lack of choice for meals and snacks
Positive section of review
Clean property
Negative section of review
Nil
Thornaby on Tees, United Kingdom
Positive section of review
no breakfast
Negative section of review
not herring tenant's text door on the phone and the other side tenants up all night on drugs. don't think it meets fire regulations as there is insulation between apartment's and no fire wall in loft space. could smell cigarette smoke all the time as apartments next door were smoking