1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is perfect! We walk to the center! The area is nice with a huge park. The beds are comfortables. If you need to check out and want a space to let your bags for the day it is possible.
Negative section of review
The bathrooms are not great. Missing toilet paper, water on the floor no towels to clean it (by the way you need to pay for towels so bring your own), in one bathroom there is no mirror whereas there is a space for it, ... Etc. improvements to make but overall it was a good stay.
Positive section of review
Really close to Metro station- easy to travel around city. Welcoming staff. Modern clean hotel. Paid Parking is also available on site.
Negative section of review
NA
Positive section of review
Every room was clean, no broken furniture, useful equipment to make our stay that little bit more comfortable and easier.
Negative section of review
Nothing. The whole group enjoyed their stay
Positive section of review
Great location and well appointed rooms. Staff were excellent and the food was of a high standard.
Negative section of review
Period property in good decor. Room sizes were excellent.
Positive section of review
Another excellent stay at the Penta - the best place for the money on the Island.
Positive section of review
Absolutely loved the jacuzzi, kitchenette , great location
Negative section of review
Fire alarms went off
Positive section of review
It’s position and ambience.
Negative section of review
I was disappointed that the cheapest bottle of wine was over £30.
Positive section of review
Location was good
Negative section of review
Dated, probably no update since the 70s. Pay to park. Kettle in room was rusty. Tv remote wasn't working properly. Bathroom door can't shut. Can hear people in next room talk normally. Can hear people walk in above room.
Positive section of review
Good place
Negative section of review
The apartment is very good, but they don't refund the deposit. They said the money was refunded yesterday, I didn't receive anything, I asked for a receipt, they said they didn't have access because the accountant wasn't working, after that they sent me a receipt of dubious origin saying the money was sent on Monday. Because you guys are lying, where is my refund?
Positive section of review
bit mad
Negative section of review
lack of care