1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is handy for the town,pier, bus station. I didn’t use the train but that is also just a 10 min walk. Hosts left all the essentials and more. I felt so relaxed. A quiet location even though so close to town.
Negative section of review
I can’t think of anything
West Clandon, United Kingdom
Positive section of review
Very warm welcome from host Helen. Lots of attention to detail. Clean, comfortable room with excellent facilities: tea / coffee / fresh water / wifi / tv etc.. Comfy bed, modern ensuite bathroom.
Positive section of review
Rooms are really modern and clean and finished to a high standard. Nice touches like two bottles of water in the fridge for you. Food was fantastic both meals were really good quality and well prepared.
Negative section of review
I think the check in process is a bit amateur and could be slicker and the overall service was good, but can improve
Positive section of review
It has a good location with just a short walk to the shopping centre. Although my room was quite small it was very good value for money. Despite being on the main road my room was very quiet.
Negative section of review
I did not arrive by car but if you do, then you need to understand that the space is very limited.
Positive section of review
Friendly and welcoming staff. The room was spacious, and inviting. The bed was comfy. Quiet location, free parking, plus an amazing breakfast. There was nothing i didnt like.
Negative section of review
Nothing
Positive section of review
The heating was quick and efficient also shower was good
Negative section of review
The fact that the apartment backed upto an active building site which meant no staying in bed in the morning as builders and equipment started early every morning, with portscabins straight outside bedroom windows, not relaxing.also dirty area downstairs where the communal dustbins where kept, lots of rubbish.
Positive section of review
Breakfast selection was good
Negative section of review
would have been nice to have bottled water in the breakfast buffet
Positive section of review
The staff at breakfast
Negative section of review
The floor in our room when we arrived had not been hoovered and had crumbs. The sink is very small so you cannot put your hands/head over it to wash your face as you have bottles on the wall blocking access. The shower doors are too small and you do not have a handle to hold onto when stepping out. At breakfast the toast is included in the Scottish breakfast and not as a rack of toast with butter and preserves. I had to ask for the toast and it seemed to be an afterthought. Prices for food onsite are a little expensive.
Positive section of review
Location
Negative section of review
Not very friendly