1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Cental location, on site parking for 1 car, clean fully equipped apartment, we wanted for nothing, easily accessible with wheelchairs, contact with owners only a phone call away. We stayed with 2 parents who both have mobility issues and our stay was perfect. We were able to give them their first holiday in 5 years, and none of us wanted it to end. We shall return.
Negative section of review
Nothing.
Positive section of review
Our stay was for one night only - I would have loved to stay longer, the room was large and very comfortable with an exceptional view across fields and hills. The locals in the bar in the evening were very friendly and it was an added bonus to meet Sam nd Archie!!
Negative section of review
Maybe a little more training for the staff who served breakfast would be a good idea although she handled some demanding customers with great tact and diplomacy
Positive section of review
Everything was simple but lovely, I particularly liked the communal kitchen with complimentary coffee, milk, bread, jam etc for a simple breakfast if that's all you wanted.
Positive section of review
The location , very close to the Cheddar gorges and coves. Cosy cottage, clean and well equipped. Lovely space outside with play area. Easy check in.
Positive section of review
The staff were exceptional- friendly, efficient, smartly dressed . They went out of their way to answer any requests.
Negative section of review
The grill room which I felt resembled a school canteen with its Formica topped tables. Also was not impressed with its menu. Preferred menu and ambience in cocktail bar. Could have done with more toiletries in en suite- also the dispensers gave out minute amts per push!! I don’t know if this was a cost cutting exercise or well used dispenser. A minor issue - it would have been nice if editors came down to outside seating to take orders for coffee, drinks etc
Positive section of review
Location fantastic. Great breakfast. Run by really nice couple.
Negative section of review
Nothing
Positive section of review
Great location and very reasonably priced, very helpful staff
Negative section of review
Could do with some tweaking but l guess this would contribute to price hikes
Positive section of review
Great location in a beautiful village.
Positive section of review
Spa grounds staff
Negative section of review
No smart tv in room, my fridge wasn’t working
Positive section of review
Very little
Negative section of review
This is not a hotel, "dorm room" or "apartment room" probably more accurate. The bathroom is shared and the rooms do not feel all that secure. The communal areas were tidy but furniture in the room is sparse, the bed is not the comfiest, and the curtains kept falling down. Oh and the TV reception is dreadful to the point where it was unwatchable. Please know what you're paying for before you commit!
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