1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Rooms were lush and perfect for us and our guests - everyone remarked on how happy they were with their stay. Breakfast and all the options were a perfect start to our next day of long travel. Hospitality and assistance of staff was key in making our stay with 25 guests smooth and the staff (Tina, especially) went above and beyond ensuring this. We'll definitely be back (already making plans) again with another group.
Negative section of review
My guests were a bit disappointed that the pool and sauna were closed as several were looking forward to enjoying it after a long travel day.
Positive section of review
Beautiful place to stay. Was staying alone as I was visiting family not too far away so a bit overkill for one but the price at the time was better than hotels etc nearby. Own parking spot, nice TV, great super fast WiFi, super comfortable bed and linen, lovely bathroom, great shower. Amazing kitchen. Everything was more than covered!! Will definitely stay again.
Positive section of review
Room location was very good. Quiet and very few steps to climb. There was a good walk in shower with lovely toiletries. Breakfasts were excellent and the staff were very pleasant. Good location in the centre of Wells.
Negative section of review
Very little not to like. The water pressure in the basin was low but not in the shower, which would have been more of a problem. It was very busy and the car park was a bit chaotic. This was sorted out very efficiently by the staff.
Bowness-on-Windermere, United Kingdom
Positive section of review
Lovely setting, with areas outside for dogs. Nice private garden, with hot tub. Lovely comfy clean cottage, with everything you need. We would definitely return.
Negative section of review
Plastic glasses would have been good to use in the hot tub - we couldn't find any if there were some!
Positive section of review
great views from the room and from the terraces. Breakfast was good but very hard work (see below)
Negative section of review
The hotel is looking a bit tired and run down eg our bathroom had a very poor shower. There were too few staff and they were very unenthusiastic. Breakfast was ok but in a soulless room with totally self service including coffee. More like a very budget hotel breakfast.
Positive section of review
Close to the beach and everything else near by, rooms was warm nice and clean
Negative section of review
Going home 🥲
Positive section of review
Loved room at the very top, lots of space. Breakfast excellent.
Negative section of review
Lots of stairs not for the faint hearted.
Positive section of review
Modern clean efficient
Negative section of review
No issues
Positive section of review
Beautiful setting
Negative section of review
Had to use a power bank for electrical appliances , stingy with amount of ice provided
Positive section of review
The welcome
Negative section of review
The room with no view
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