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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was placed in the new building and could hear the bins being emptied each morning and so after the second morning I complained about being awoken at 5am and the room was changed. However, we ordered takeaway and had it in the room. The cleaners returned, topped up the towels, the beverages, made the bed and left all the rubbish. There was a smell in the room when we returned....and yes, we did place the card outside the door asking for a clean (room 3105). Unsurprisingly, upon our return we were also greeted by the smell of the food which was sat in the room all day.
Negative section of review
I did not like being awoken at 5am. I did not like that the cleaners did not dispose of our rubbish but made the bed.
Positive section of review
Lovely place.. clean and comfortable room . Stayed in room 60 sea view. Comfortable bed.. Everything you could need.. Tea . Sugar coffee milk.. Bathroom Toiletries .. Towels.. Hairdryer. Free parking..was a bonus The staff are all very helpful and friendly. Breakfast was fantastic.. lots of choice .
Negative section of review
Nothing to dislike..
Positive section of review
The breakfast was delicious, lots of choice. Staff extremely friendly and couldn’t do enough to help. Hotel perfectly situated just opposite the castle, ideal for those with mobility problems.
Negative section of review
No dislikes.
Positive section of review
Property was stunning very friendly staff food was lovely with plenty of choice at breakfast. Beds very comfy and spotlessly clean.
Negative section of review
The room you booked us in think it was called the rooftop was very small and no wardrobe just hooks behind the door but after speaking to the owners Fran & Jonathan they moved us to a beautiful large room very light and airy with plenty space to hang clothes etc. The garden space outside was excellent and lovely views of surrounding hills.
Positive section of review
We were advised we could get in earlier than expected, helpful with luggage , bed comfortable
Negative section of review
Room very cramped floorboards moving underfoot window side of bed. Stairway handrail unable to grip
Positive section of review
regular stop off to see friends. pub is friendly, good atmosphere and dog friendly
Negative section of review
rooms are basic but clean
Positive section of review
I like that it was clean, comfortable affordable. Pleasant helpful staff.
Negative section of review
I had no dislikes
Positive section of review
Very helpful and friendly staff. Lovely breakfast.
Negative section of review
Room was a little dusty.
Castle Donington, United Kingdom
Positive section of review
Everything, we stay 3 times a year
Negative section of review
Pool is booked for lessons too early so can’t really take advantage on a Sunday.
Great Yarmouth, United Kingdom
Positive section of review
Great location right on the front