1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nothing room was down graded from deluxe to standard with no refund New room was standard shower holder broken carpet ripped and taped down Tea or coffee splashed up stair walls when we arrived on Friday still there on Sunday overall not clean at all Said licencen bar actually a fridge with cans in it
Negative section of review
Nothing room was down graded from deluxe to standard with no refund New room was standard shower holder broken carpet ripped and taped down Tea or coffee splashed up stair walls when we arrived on Friday still there on Sunday overall not clean at all Said licencen bar actually a fridge with cans in it
Positive section of review
Friendly staff , always go above and beyond to help you. Great place and facilities , plenty to do in the location or outside. It's our 2nd time here and will be the 3rd come Christmas time we love it that much.
Negative section of review
Going home and leaving lol
Positive section of review
The receptionist and duty manager for the night I stayed were both wonderful.
Negative section of review
I requested a ground floor room due to my disability, but I later understood that no such rooms were available. Still, I could have been accommodated on the first or second floor. Instead, I was placed on the very top, the 4th floor, where only two rooms were located. The space felt like an extended closet, and the bed was so small that there was barely enough room to move. If they had informed me that they couldn't meet my request, I would have gladly made alternative arrangements at another hotel.
Positive section of review
Great location on a main street - Princes St. Shopping, restaurants close by.
Negative section of review
We moved from another hotel on the other side of the city for our 2nd night in Edinburgh as they wanted to increase the room rate by 50 pounds!! Motel One was actually cheaper!!
Positive section of review
Breakfast was lovely. Parking is handy. Staff were very helpful
Positive section of review
Did not use, but the restaurant is more like a works canteen
Negative section of review
Restaurant
Stansted Mountfitchet, United Kingdom
Positive section of review
modern,clean and the location perfect
Negative section of review
The room was a bit dark
Brighton & Hove, United Kingdom
Positive section of review
Location was great.
Negative section of review
Honestly not a great stay, inadequate lighting in the room, pigeons on the window seal making noise as the mesh is compromised and finding the pillows having multiple yellow stains on them. Shower was barely luke warm and had people using the shower outside the door throughout the night. Mattresses on beds are lumpy and uncomfortable. Door had to be wiggled about to lock and a strong musty/ damp smell to the room. Only plus was staff polite and friendly
Positive section of review
Overall