1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I had a very fragile item that needed looking after before my check in time. The gentleman behind the reception desk was very reassuring and made sure it was kept safely until I returned later in the day to check in. Excellent service, would stay again.
Poulton le Fylde, United Kingdom
Positive section of review
Rooms were very clean and furnishings were lovely. the check in staff were very helpful and accomodating. lovely view from the room
Negative section of review
The beds could do with a upgrade. Matresses were very 'springy' and you could feel a lot of the coils. Even just a chunky mattress topper would have made the difference. Breakfast seemed to be missing a few things. Tasted nice enough, but was rather basic.
Positive section of review
Everything was perfect, the staff and concierge paid a lot of attention to us and made our stay there very pleasant.
Positive section of review
Excellent position. Clean & easy heating - needed as outside cold.
Positive section of review
Could have done with more ventilation ie two opening windows
Positive section of review
Location was spot on Near to where we wanted to be
Negative section of review
Nothing
Positive section of review
The staff were very courteous and helpful.
Negative section of review
The ventilation rattled all night in the first room I was allocated. I got moved the following morning to a room in which the key-card for the lights didn’t work. An engineer stuffed three cards in the fitting leaving the lights permanently on.
Positive section of review
Liked everything about this place.
Negative section of review
Nothing.
Positive section of review
Staff were lovely
Negative section of review
There was food on the floor in my room
Positive section of review
Close to town.
Negative section of review
Far too much cutting back. No daily service for room. No soap (except liquid),no shower gel/shampoo. These have always been (and should still be) standard.