1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The cottage was absolutely lovely. The was lots of room for a family of 4. The location was quiet, but a short drive to a supermarket and sights. Unfortunately the weather wasn't good enough for us to make use of the outside seating. The cottage itself was very clean and comfortable. We loved the open plan upstairs and the bedrooms were a great size downstairs. The fact that both bedrooms had ensuites was a bonus. Would highly recommend the property and the owners were lovely. Will definitely return.
Negative section of review
There was nothing we didn't like.
Positive section of review
This was such a great find, the hosts were amazing, very accommodating, kind and friendly. I can’t fault any part of my stay, the room was very comfortable with a bright, clean and fresh on suite bathroom. Breakfast was very enjoyable and customer service was excellent for the whole stay.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Very welcoming staff on arrival. Room & hotel areas really modern decor, well maintained. Quiet bedroom, very comfortable, ideal location for Pantiles, High Street and Station. Attentive breakfast service.
Negative section of review
Breakfast good...but no staff evident on arrival. Pastries not fresh. Staff difficult to find and we felt ignored when seeking a bar drink on Sunday, meaning we went elsewhere for drinks/food.
Positive section of review
Right in the heart of the old town. The double bedroom has the same great harbour view as the lounge, so that you can sit in the super-comfy bed and watch the fishing boats come in.
Negative section of review
When we arrived, we could hardly see through the very dirty windows. We had to clean them to appreciate the view! The twin room has no window and smelt musty. No wall mirror in the bathroom. At the time of booking, we were asked for £200 damage deposit, which the agents hold onto for months, and then charge a £10 fee to return it! Not acceptable in this day and age. They should have their own damage insurance. Also, this charge is not apparent on Booking.com
Positive section of review
Stayed here a few times and always very welcoming and helpful, location is perfect with a main car park approx 200 metres away
Negative section of review
There is nothing not to like from my perspective
Positive section of review
The food was excellent, entertainment was good. Staff were polite and friendly. The room was clean.
Negative section of review
The room was small ( a single room ) there wasn't any view except a side wall. I had to keep asking for room service. In the end I bought my own toilet rolls and t bags. There were no spare towels for the 3 nights I stayed there. The bed was spingyy and uncomfortable.
Portskewett, United Kingdom
Positive section of review
Very clean. Lovely comfortable bed. Towels and shower gel provided.
Positive section of review
Again, all the staff were friendly, helpful and welcoming
Positive section of review
Location to Three Counties Showground
Negative section of review
Facilities
Positive section of review
Brilliant location, staff lovely
Negative section of review
Rooms dated, platform 3 at the back very noisy
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