1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a perfect apartment in a really central location. Everything was so clean and pretty The host made such a lovely effort to make it so comfy One of our group was performing at Tivoli venue in Buckley a short taxi ride away so I highly recommend this apartment.
Positive section of review
Mark and Karen were lovely hosts. The breakfast was excellent, room spotless, had all of the facilities and amenities we could need and the price was very fair and reasonable. We would love to return when we next visit scarborough.
Negative section of review
Nothing!
Positive section of review
Everything. A lovely, well decorated cosy comfortable room. A fantastic breakfast and such friendly owners, when we were running late they waited for us to check in, nothing was too much trouble and they made us feel very welcome.
Negative section of review
There wasn't anything to dislike.
Positive section of review
We loved everything about the hotel, the bedroom, the staff, the food and location. They had paid attention to every little detail in our room and we couldn't fault the extra facilities provided.
Negative section of review
Nothing really. Perhaps the orange juice was a bit sweet and weak at breakfast. The terrace could do with tape on the steps for those with poorer vision, but I'm being picky!
Positive section of review
A beautifully finished hotel, superb beds, bedding and furnishings. Also Gemma really went the extra mile to serve us she is an asset to the hotel. Super GF menu in the restaurant.
Negative section of review
Rather shockingly there are no external windows in any of the rooms, only velux roof lights very high up, which had electric openers and blinds, BUT if you like to sleep with the windows open as I do the noise from traffic and the local clock which chimed every 15mins throughout the night ruined our sleep. The only other option was air con, which was very quiet and efficient, but of course dries the air out terribly and had such a bright LED button when on it lit the room!
Positive section of review
Excellent location and ideal for a mother/ daughter trip
Negative section of review
Perhaps more availability of food/snacks
Positive section of review
Beautiful decor - friendly staff - most comfortable bed!
Negative section of review
Shared it with a wedding party so service was slower than I would have liked
Positive section of review
Location and facility’s like the gym on site excellent.
Negative section of review
Shower hot water not working and nothing ever got fixed. Dishwasher broke again don’t get fixed despite asking several times. Hot tub not maintained and water went green. Cleanliness ok but could be a lot better.
Garthbeibio, United Kingdom
Positive section of review
Location was the only nice thing about this place.
Negative section of review
Disgustingly dirty. Pubes encrusted on the soap, dirty shower, used bedding, blood drops near bed, dirt in cutlery drawer. Towels not provided, despite website saying otherwise. Apparently the bedding wasn't provided either but bedding was on the bed anyway - but not clean! Unhelpful staff. Didn't stay the night. Refund refused. Very disappointed.
Positive section of review
All nice at property
Negative section of review
The bed was small up against the wall