1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hospitality by the staff were outstanding, we received a glass of Prosecco on arrival and shown to our room. The decor in the room was really nice and having a smart TV was a plus too. The bed was really comfy and had a lot of pillows and cushions.
Negative section of review
There wasn’t anything I didn’t like I cannot fault this property.
Positive section of review
Parking space, clean and tidy flat with wifi Felt like home away from home 5 star. Would highly recommend
Negative section of review
Cannot fault the place...keep it up 👍
Positive section of review
Our room was very comfortable and clean. It had all the amenities we needed. The wifi was good.
Negative section of review
There was nothing we did not like.
Positive section of review
The location was convenient for us to walk into town and to.Barter Books, supermarkets etc
Negative section of review
I didn’t enjoy walking up 4 flights of stairs to get to our room - I know that it’s an older style terrace house, but it didn’t occur to me to check first the access to the twin room requested. I wouldn’t have minded if there was a luggage elevator to transport our suitcases to the top floor. The bed heads were rickety - and uncomfortably hard - moving and creaking every time that we moved in bed. We had to place rolled up hand towels to stabilise the bed heads against the wall. There was a fire escape access door in our room that was permanently illuminated by a green safety light, which cast a green glow that I found disturbing - I slept badly both nights.
Positive section of review
Accommodation is very nice and in a wonderful position
Positive section of review
Beautiful place in stunning grounds by the lake
Negative section of review
Nothing
Positive section of review
Lovely location Nice & friendly staff
Negative section of review
I didn’t personally like the pillows
Walton-on-Thames, United Kingdom
Positive section of review
Very clean and felt like coming home.
Positive section of review
Location was good. Parking was good.
Negative section of review
The room we stayed in 174 was very dated. The curtains did not close easily. The window had gaps letting in cold air. The radiator did not work. The shower was on a mixer tap that was very old fashioned. The drawers had missing handles. The wardrobe doors were stiff. The seats in the bay window were matted in grime worn in. The carpet was tatty. The swimming pool was over crowded on three occasions when we tried to use it. No staff manning the pool area. Very poor organisation.
Positive section of review
Location and friendly staff
Negative section of review
Some rooms don’t have easy access, specially if you’re using a pram/stroller