1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was brilliant for the Co Op Live Arena. Just two stops on the Metro. Staff were very helpful and friendly. Breakfast was good value, except it wasn’t really hot. I don’t know if maybe food storage containers can be turned up? Other than that, the food was good. We also had an evening meal too. I had a very tasty pizza (which was massive) and hubby had a great burger. The total bill was only £40 ( which included a couple of drinks), which we found very reasonable, and again, the staff were lovely.
Negative section of review
Nothing to report here - all in all a good experience was had.
Positive section of review
The Buxton is a fantastic spot and I would stay here again if the bed was more comfortable. I think the springs in the mattress were broken as there was a huge dip in the bed which made sleeping very difficult for my partner and I. The breakfast was lovely and the staff amazingly friendly and helpful. I can’t fault everything else
Negative section of review
Couldn’t sleep as the bed was extremely uncomfortable.
Positive section of review
It is in a lovely spot, close to everything. There is no staff interaction, everything is ready when you get there. Comfortable and clean.thw room is fine, has everything. A bit expensive for what you get but I guess it is the location you pay for. Fantastic art work!
Negative section of review
Nothing to complain about at all.
Positive section of review
The room was lovely and full of character, a really cool place to stay with excellent food and drinks. I’ve booked again for later in the year.
Negative section of review
Nothing at all really, everything was great. Slight feedback would be the roller-blind in the bathroom could do with replacing.
Positive section of review
Food was great, lodges were private and comfortable. E-bikes are available nearby and many miles of old railway paths to enjoy
Positive section of review
Very enjoyable Room was good and building is beautiful Enjoyed Spa facilities Staff very friendly and helpful
Positive section of review
Just gorgeous. Great host, stunning location, wonderful breakfast, so happy we happened upon The Cruachan!
Negative section of review
Nothing
Newton Aycliffe, United Kingdom
Positive section of review
We were not made aware at check in that breakfast was available.
Negative section of review
We had a meal in the restaurant in the evening, sad to see a few members of staff were standing around and lacking being attentive to customers at tables if they needed anything. A delay in getting the bill to us after asking 3 times, possibly due to spending more time talking to people they knew rather than attending to customers.
Positive section of review
Clean, good location, would defo recommend
Negative section of review
N/a
Positive section of review
Leaving it
Negative section of review
More focused on ascetics rather than proper cleaning and maintenance of property