1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
General area very rural which was what I was looking for. Room and bed very clean Parking very close to accommodation En-suite Wall mounted heater Bed exceptionall comfy
Negative section of review
TV didn't work No hanging space for clothes No cooked breafast option on menu Car parking very inaccessible - no turning space and had to back-up 25 yards. Fairly small room No dining area - breakfast was delivered to room. Couldn't find directions to accommodation on website
Positive section of review
The room was clean and comfortable with a great view of the Liver Building. The staff were all friendly and helpful and the location was perfect.
Negative section of review
The outside of the property does look a bit grubby compared to the photos but once inside it was great.
Positive section of review
Lovely room with bay window overlooking Jesus Green and the river Cam. 15 minute walk into centre of Cambridge.
Negative section of review
No complaints
Positive section of review
Rockvale is excellent, Phil & Nes are great hosts would stay again if we were in the area.
Positive section of review
The view onto the river and proximity to an easy railway track walk to Keswick
Negative section of review
The pod is woefully inadequate to house a couple with a dog. No clothes storage at all. Tiny camping fridge and microwave only kitchen facilities. Dogs not allowed on furniture on threat of a fine, yet no floor space to accommodate a dog bed. We left immediately to find accommodation fit for purpose.
Positive section of review
A proper 4 star facility. Good sized room. Well appointed public areas.
Negative section of review
3 days without hot water. I was handed a printed letter on check out that offered me a meal etc I could not make use of. My suggestion of cash back on my card was not acted on. Front line staff should be given authority to recompense customers when these failures occur. I will be following up on my return to New Zealand.
Positive section of review
The Cosy ensuites are so central, quiet and exceptionally clean.
Negative section of review
After booking, the ID farce that has to be done online. Unnecessary. ID is normally done on arrival, not beforehand. If I had to go through this again, I wouldn't return, even though I really liked the place.
Positive section of review
The thoughtful welcome pack and attention to detail
Negative section of review
Nothing
Brighton & Hove, United Kingdom
Positive section of review
Everything..
Negative section of review
Beautiful flat, furnished, and finished to a very high standard, with everything you could need. Beds very comfy And Owner was quickly available to answer any questions... lovely terrace area and parking space was a Godsend .. very good value for money and great location
Positive section of review
Clean room, comfortable bed. Fridge and extra facilities.
Negative section of review
Prefer tea made in a teapot at breakfast.