1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was spot on for our visit, the staff well, I have stayed in hotel’s worldwide and this staff wise was excellent…Not one of them didn’t have a smile, from checkin to the cleaner for the room Would recommend and stay again in a heart beat. Breakfast in the price was excellent and overall value superb
Negative section of review
We honestly couldn’t find anything wrong
Positive section of review
Nice & clean with pleasant,helpful staff. A good Indian restaurant is 10 minutes walk away. Would recommend. Location is about 2 miles from terminal 5 & £40.00 cab ride!!!!
Negative section of review
Bus stop outside hotel to/ from Terminal 5 is great. There's also a shuttle bus too which is great! If not coming by car use one of these modes. A £40 cab fare for a Minutes ride to me is scandalous! But of course this is NO reflection on the hotel itself. It's good value👍
Positive section of review
Brilliant - fab room, welcome drink and birthday gift was very good - the corner suit was well laid out and has great amenities. Excellent location
Negative section of review
Was nothing not to like
Positive section of review
Enjoyable stay. Excellent location. Walking distance to shops, restaurants, bars and attractions. Friendly staff.
Positive section of review
Very nice and cozy only a short walk to the centre everything you needed to cook was all available
Negative section of review
No parking, although I did know this thought there might have been a car park close, but had to park my car 15 mins which I was abit uncomfortable with
Newcastle upon Tyne, United Kingdom
Positive section of review
Location was spot on for our needs.Reception staff were absolutely fabulous,warm and helpful.
Negative section of review
The barman was rude and condescending. Lacked people skills at every level. Room windows were dirty,window ledge was full of dust,window blind had broken slats.
Positive section of review
Excellent food, very friendly staff, very comfortable fresh and clean room.
Negative section of review
Restaurant service quite slow one night. Other night was much better however.
Weston-super-Mare, United Kingdom
Positive section of review
The owner was very welcoming and helpful.great breakfast
Positive section of review
Loved how central the hotel was.
Positive section of review
Breakfast excellent