1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location for getting to and from Heathrow, a simple hop on the bus and it's pretty much the first stop. Spacious rooms and great lobby/restaurant area. Friendly staff, nice atmosphere, perfect for relaxing the night before a flight.
Brighton & Hove, United Kingdom
Positive section of review
I stayed at 27 BRIGHTON in a single room. It was small, but clean and had everything that I needed, close to the city center and beach. Anthony was helpful and nice. Would recommend for staying for a short break.
Positive section of review
Everything was amazing and exactly like was described, clean, great installations and wonderful staff; special greetings to the owner Tim best coffee in the city for real.
Positive section of review
Excellent location and a very comfortable hotel with friendly and helpful staff. Breakfast was wonderful and we really enjoyed our stay.
Negative section of review
There was nothing to dislike - parking disc provided and found a space nearby even when Whitby was very busy.
Positive section of review
Room was a good size, bathroom was small but new and clean. Staff were friendly and attentive.
Positive section of review
Location and wide choice of local restaurants and very short walk to tube
Negative section of review
Nothing, just puzzled every time by the massive TV screens in the rooms I stayed in so far
Positive section of review
breakfast good value for money. staff very helpful and approachable
Newcastle upon Tyne, United Kingdom
Positive section of review
Very nice gardens, friendly helpful staff. Easy parking.
Negative section of review
It transpired that room 1 is an internal room. There is a window but it looks into the restaurant which is a bit strange (not least for the diners on the other side!) and slightly claustrophobic. For £300 for a midweek night without breakfast I expected better.
Positive section of review
Location, outside space, breakfast, good parking
Negative section of review
Seemed very expensive compared to other rooms (suites) booked by friends
Positive section of review
Good location, clean, well presented.
Negative section of review
The mattress was a vortex. I finally dug myself out after a sleepless night, only to find the shower alternated randomly between scalding and freezing every five seconds. Staff seem pretty much disinterested (borderline rude) in any interaction from arrival to checkout.