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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This was a last minute booking on the day. We booked a double room and were upgraded on arrival to a top floor Executive room with a view of the tower and sea. The room was small but comfortable with tea making facilities and a good en-suite shower room. The breakfast included in the rate was very good with a choice of cereals, cooked breakfast buffet , juice, coffee various fruit items, and toast served in the first floor restaurant and bar area. There is parking on site for £7 / day but we were able to park on an adjacent street. The hotel is right on the front with easy access to North Shore and the trams. An evening meal was available if required. The area around the hotel is better than some on the seafront.
Negative section of review
The room was hot even with the window open overnight and there weren't enough staff to keep on top of cleaning in public areas, which meant that some of the decoationr was starting to look worn in some areas.
Stoke on Trent, United Kingdom
Positive section of review
The staff was very helpful due to the road work outside she guided me all the was I am happy
Negative section of review
Bedroom carpet needs replacing is worned out
Positive section of review
Ideal property for all activities in the area. Very clean and excellent facilities
Negative section of review
Nothing
Positive section of review
Lovely bar/restaurant. Excellent breakfast. Very kind staff.
Negative section of review
The location was beautiful and peaceful however we struggled to get a taxi for a wedding. (Not the hotel owners fault)
Positive section of review
Customer Service Self Check-In
Positive section of review
Very freindly and helpful
Negative section of review
Nothing all good
Positive section of review
Decor location and staff
Negative section of review
Needed dark blackout curtains, far too much light waking you up in the morning , it left the room very hot in the day , it was very sunny outside, even though the curtains were closed, they didn’t keep the room cool. Rowdy pubs and clubs over the road
Positive section of review
Nice people
Negative section of review
looks better on the website
Positive section of review
Location.
Negative section of review
N/A
Positive section of review
Location