1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautifully presented and very well equipped, compact property. Every area of the house was immaculately clean, including the lovely outdoor seating area. The cappuccino and cake gifts were a nice touch, and helpful local information was provided. Great location for local attractions and excellent walks in the Howardian Hills.
Positive section of review
Easy to find (it’s opposite the train station). Rooms are large, good shower, courtesy tea, coffee etc in room, VERY comfortable bed. The breakfast was exceptional, full English with egg, sausage, bacon, tomato, hash browns, toast, black pudding, baked beans etc - plus croissants and various other alternatives like cereal.
Negative section of review
Leaving the car park is a challenge in the morning but the hotel staff quickly sorted it out.
Positive section of review
Lovely, lovely family running this hotel/restaurant. Helpful and so friendly. Walk in bathroom/shower was great.
Negative section of review
I was very happy with all the facilities here. No complaints
Positive section of review
Fantastic venue,good location, meals friendly homely environment. Great hosts who helped us with our travelling woes
Negative section of review
Nothing
Positive section of review
Friendly atmosphere; parking availability; good breakfast; central location; popular pub; 11 am checkout.
Negative section of review
No choice of fresh fruit or cereals as part of breakfast; dinner menu expensive.
Positive section of review
Bedrooms Too many rules Worried all the time about clearing up. Keeping it spotless
Negative section of review
The furniture has a lot of knocks on corners. The coat stand nearly fell on my head as top is broken. Burn marks by cooker very large. The worst thing was the sofa it was peeling like snow on the floor we thought it came from outside. 2 stretch covers not completely covering. Looked at base and it was horrendous the whole of it had peeled with the seats the worst. We had to carefully brush up. A total health hazard as so much. To breath that in was frightening. There was so much in the air. We have taken photos which we wish to send to you. This is not right at all as children could be putting there hands on this sofa. As I say you must inspect these photos. To ask people to give £300 deposit is not right. Pamela Terry. Building material stored left of sliding doors.
Positive section of review
Easy to find, good access to the town & ample parking
Negative section of review
The quality of the food - all 4 meals were not good
Positive section of review
Excellent breakfast,staff were so friendly.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great service from staff as always
Positive section of review
Spa very good