1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very good downtown location, close walking distance to the main attractions. Convenient parking in the NCP Glasshouse car park, 2 blocks behind the hotel, the hotel has a deal for a price of £8.00 / 24 hrs. Get a discounted ticket from the reception desk when you check out. You can unload and load your bags in the car in front of the hotel. The reception lobby is on the second floor of an 8story building, they have a lift. Friendly staff, we were very early so they stored our luggage until check in time. I found the bed very comfortable, my wife thought it was a little firm. Adequate size bathroom with large walk-in shower.
Negative section of review
Very uncomfortable square toilet and seat, dumb design. The bathroom mirror vision was obstructed with a painting of a large construction crane, making the mirror unusable, I had to shave while leaning over the toilet. My wife's number one complaint, no luggage rack. If you're from the US, the hotels in the UK do not provide wash cloths, so we always bring our own. I don't know how they wash their face and body?
Positive section of review
Room was lovely and comfortable. The breakfast was very good. Emma and Mia were the perfect hosts and could not do enough for you, went beyond what was expected of them.
Negative section of review
Nothing
Positive section of review
Great choice available. All freshly prepared and replenished regularly.
Positive section of review
Our family stayed there.It was convenient , comfortable and very clean
Positive section of review
Very clean and tidy. Bed was very comfortable. The hot tub was great.
Negative section of review
Nothing
Positive section of review
Good location, car park just behind the apartment.
Negative section of review
The oven looks dirty, so we gave up on cooking……
Positive section of review
Friendly, helpful, clean, comfortable, good value
Negative section of review
Breakfast choice rather limited
Positive section of review
Bed was comfy, staff friendly. Was nice and quiet
Negative section of review
More staff, entertainment, outside area to sit and pool table would be good. Also pillows where far to big
Positive section of review
Location great and barn interior stylish
Negative section of review
Kitchen equipment a bit too edited
Positive section of review
Everything was great
Negative section of review
Nothing