1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great comfortable stay at Middle House. The staff were lovely, very approachable and couldn't do enough to help you. The breakfast was amazing, lots of choice, well cooked. Our room was very comfortable and we had everything we needed. Car parking great & garden was well maintained. Great location for touring around the Dales Very enjoyable stay
Negative section of review
Nothing
Positive section of review
Reception, bar and waiting staff were friendly, helpful and welcoming. Our room was clean and comfortable. Our evening meal was good quality. We were offered a complimentary drink, due to having to wait over 40 minutes for our dessert to be served, Ellie our waitress was very apologetic.
Negative section of review
Reception wasn't well signposted from the rear car park. Restaurant menus weren't available on the hotels website. Although there were only six customers in the restaurant when we had our evening meal at about 8pm, it took over 40 minutes for our chosen desserts (crumble and cheesecake) to be served. Awoken by noisy plumbing at 6am 😞, vibrating water pipes. Lots of condensation in our bathroom, the fan was broken. Lots of young staff around, some of whom seemed to be trying their best and working hard, others much less so, but there seemed to be a complete lack of leadership and direction. A couple of the kitchen staff were taking frequent breaks outside which appeared to be unmonitored, there didn't seem to be anyone in overall charge in a senior/management role.
Positive section of review
Spotlessly clean and modern apartment in a lovely neighbourhood. Very conveniently located beside bars,restaurants and supermarkets. Earl’s Court and Gloucester Rd tube stations both within a short walk. Shwan and all the staff were very welcoming and friendly.
Stratford-upon-Avon, United Kingdom
Positive section of review
Clearly been recently refurbished to a high standard and it had some lovely details such as the lighting, laid out dining places, outside area and blankets. Very quiet for such a central location.
Negative section of review
Kitchen was well equipped for its size, but it may have felt a bit small for a long stay if you wanted to cook properly.
Positive section of review
Nice hotel close to the centre of Ayr about ten to fifteen minutes walk.lovely staff great size room and we ate in the hotel as well and meals were spot on and very reasonable.
Positive section of review
Excellent very friendly staff and first class rooms.
Negative section of review
Everything is perfect 👍
Positive section of review
Friendly staff. Overall pleasant stay.
Positive section of review
Couldn’t really fault.
Negative section of review
No issues.
Positive section of review
Horrible matress
Negative section of review
The matress
Positive section of review
Location
Negative section of review
It needs to have blinds on the windows!