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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The place is so beautiful. We stayed between shelly and caravan with hot tab, It was more than I expected experience. There are everything in there, you just take food and drink :) Also you can use inside hotel restaurants and bar, They are super amazing food and kind staffs. When we stayed there, our daughter is only one child but they really welcomed us, let us stayed restaurant any time. Highly recommend to book table before you visit. I never feel like such a relaxing before in my life. Best ever visit place.
Negative section of review
I really haven’t any bad point in this place,let me explain for more being better for the future. -There is kids play area, you may need keep on eye your kids due to risk of fall small cliff and river by picnic area next to play area. Play area kids can escape easily because no door.( there has fence xxx) Hope there has fences on around picnic area / near by kids area for kids safety :) -Wish hair dryer in the caravan! Thank you :)
Positive section of review
Amazing, quirky hotel with the most amazing views. So quiet and peaceful, really perfect for getting away from it all. Rooms are comfy, decor is cool, staff are friendly and food is great.
Negative section of review
You can hear guests in other rooms given the age of the hotel, but (as someone really bothered by noise) not a big deal.
Positive section of review
Staff were very helpful and the early breakfast 6.30am was a great help for my situation .
Positive section of review
The location was great and we got to terminal 3 in 12 minutes.
Positive section of review
Perfect for concerts at the o2
Positive section of review
Good location and cheap enough
Negative section of review
No hot water in room 14 sink, bed is uncomfortable, hall light flashes which lights up the room so had to put something along the door
Positive section of review
Location, setting and layout
Negative section of review
Staffing was clearly a challenge. Breakfast and dinner didn’t happen and staff seemed surprised to be asked…it was like Fawlty Towers just not as funny.
Positive section of review
Was with good bed 🛌
Negative section of review
Not very big size room!!!
Positive section of review
Safe comfortable
Positive section of review
Nothing
Negative section of review
Please do not book here, my partner arrived at the property with the kitchen lights not working with no towels or toilet paper stocked all due to the owner being unaware that we were coming. We left the key expecting everything to be fixed just to come back to the property three hours later another human being who was not the cleaner in the property?!even though owner then said the property was double booked, the cleaner had still not been at the property and all the amenities and facilities including the bed had been used, stained toilet seat and bedsheets, property smelling of cigarettes despite it being a non smoking apartment and the unknown person had taken the key to the property leaving me worried and upset. The owner had agreed to give me a refund due to the mix up however refuses to contact booking to allow the refund process knowing I left the property upon seeing everything . So unless you would like to have a unhelpful, unethical, immoral host with a run down property not up standards, please do not book here and I want my refund