1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely location. The building was quirky. Like all the little touches in the room, the teapot, the old fashioned radio. The dining room was lovely with the beams and all the decor
Negative section of review
On arrival we entered our room. I knew we had booked a small double but didn’t realise just how small.( personally no bigger than a single) It was a boiling hot day. The skylight had been left closed the blinds open and the lamps on. It was like a furnace( this was the main window that opened) took a few minutes to locate the remote to work it. This first night was uncomfortable until the next morning when the room had finally cooled. Also the hot tap in the bathroom was absolutely scalding hot and did advice on leaving to put a mixer tap in as this was an issue
Positive section of review
Location was amazing. Nice to walk to the town Lovely decor Friendly and helpful staff
Negative section of review
Bed and pillows were not comfortable Bed was creaky and didn’t feel very stable Air con didn’t work Rooms were looking a bit run down I.e. dirty windows, cracked paint, window handle hanging off, stiff windows
Positive section of review
Super location facilities great breakfast staff and receptionist so helpful.
Negative section of review
No issues at all
Positive section of review
Location to T3 excellent and efficient shuttle bus
Negative section of review
Checked in on line but never got the q code or passcode to then use the self service checkin to save time , so ended up queueing for 15mins to checkin. This defeated the objective of online check in.
Positive section of review
Great location, and friendly staff.
Negative section of review
Had some trouble with the lift - one may have been in maintenance.
Positive section of review
Comfortable bed Good breakfast
Positive section of review
room very comfortable
Negative section of review
general decor looking tad tired
Ellesmere Port, United Kingdom
Positive section of review
Friendly staff
Negative section of review
In a poor spot
Positive section of review
Everything
Negative section of review
Nothing to dislike