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2
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3
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Positive section of review
The staff are amazing, so warm and welcoming. They were just so helpful and kind to our son who has a hip fracture, they went above and beyond to look out for him. Just listening to their interactions with other guests and each other, we could see they really make each guest special.
Negative section of review
Nothing everything was perfect
Positive section of review
This building is in a quiet busy central.londom.area, it's staff are still approachable, they are quite paperless and act quick, rooms are big, facilities work and are clean. Deal is good for.short term accomodation
Positive section of review
Luiz was friendly at reception, there was just a problem with fire noise but it settled
Positive section of review
Clean and very comfortable. Easy check in. Great location.
Negative section of review
Front room, a little noisy with window open due to people sitting outside but nothing to complain about.
Positive section of review
Enjoyed the stay, room was clean and spacious.
Positive section of review
Love to stay again with out a doubt
Positive section of review
Location and general ambience
Positive section of review
The location was great!
Negative section of review
This hotel is in a great central location, but my stay was unfortunately a really disappointing experience. I couldn’t check in when I arrived due to a system error, so reception asked me to take a seat and wait. 20 minutes later I realised they must have forgot about me so I went up to check and they checked me in straight away. The room was in a very worn condition, as shown in photos. The breakfast the next day was very insulting, microwaved and served in a bowl rather than on a plate with a little complimentary pot of ‘spinach’ interestingly. The room it was served in was clearly a strip club at night, the surroundings were decorated with a plethora of ladies brasserie. This was very much the worst hotel breakfast I have ever experienced. If you are desperate, I would recommend staying without selecting the breakfast option with your room. If you have choices local, I would recommend staying elsewhere.
Weston-super-Mare, United Kingdom
Positive section of review
It allowed pets to stay
Negative section of review
No hand soap or shampoo in bathroom
Positive section of review
Location
Negative section of review
Too many stair to walk up to my room. Small leg room between the wall and toilet sit