1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
All in all everything was just what we required including a short notice change to the original booking due to the rail strike on the day we were due to travel. No problem changing the dates for our stay. Room was clean and beds suitable for my brother & I. He's 6ft plus tall & I'm not much less! Shower was a godsend!
Positive section of review
Dinner -chef accommodated our dietary requests, a very generous breakfast and a truly beautiful Hotel inside and out.
Negative section of review
bit of hidden detail cleaning could be done in the bathroom/bath
Positive section of review
The property was well equipped and spacious. Robert was extremely helpful and responded quickly to our queries.
Negative section of review
A little far out of town (30 mins walk), but nice to be near the botanic gardens. Our only issue was that the bedroom was very light in the morning as there is no blind on the top part of the window.
Positive section of review
It was a nice room and the staff were friendly and helpful.
Positive section of review
Clean, essential and in a good position.
Negative section of review
Street noise, no kitchen utensils, paper plates and cutlery.
Positive section of review
It was affordable and decently priced
Positive section of review
Clean. Complementary breakfast.
Negative section of review
Parking staff rather surly. Very noisy indeed until 11 pm. Bathroom toilet seat was loose. View from window was of very large heating ducts.
Leamington Spa, United Kingdom
Positive section of review
Nice location!
Negative section of review
Menu/price for the dinner unclear.
Positive section of review
None provided
Negative section of review
The room was cold and unable to put on the radiator. My partner cut his elbow on the edge of a GLASS bedside table. We expected toiletries to be provided but they weren't. One bathroom between 3 rooms is not good, although we were aware of this before arrival.