1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast excellent. Poor staff levels, one young girl doing everything front of house. Went out to eat in the evening because first night we couldn’t find anyone. Think they are more a lunchtime place.someone walked into sliding glass door, no manifestation on it.
Negative section of review
Room and breakfast.
Positive section of review
The quality of the buildings and other facilities was exceptional. In speaking to contractors on site I understand the Arms are regularly maintained and updated and the results show. All of the staff were very helpful.
Positive section of review
Great location. Lovely owner and helpful. Great to have a tv in the lounge and bedroom. I could park outside and walk to the theatre where I was working. Thank you.
Negative section of review
I didn’t realise that the split level apt meant two separate rooms across the landing. So I felt a bit awkward when I bumped into a neighbour in my pyjamas ha ha. And it meant always having my keys with me in case the door locks.
Positive section of review
This is our 4th stay and love the improvements made. Such value for money we will be back. Staff very friendly and especially Donald who is an asset.
Negative section of review
Nothing
Positive section of review
Nice room, good location, had cooking facilities, used the laundry which was great. Staff were helpful, so overall at good place to stay.
Negative section of review
Nothing
Positive section of review
Best part was checking out. even that they didn't seem to know what was happening. The bed was comfortable
Negative section of review
The room was hot, the walls were so thin I could hear the person in the next room using the toilet. The pub was noisy. The sheets were dirty. the bathroom was tiny, smelly and generally unclean, and it floods if you spend more than 2 mins in the shower. the sink was so small you struggled to fill the kettle up. The bedside lamps had dodgy wiring and wouldn't turn on unless you wiggled the wires, No pat testing labels.
Positive section of review
Great location, friendly service, breakfast was spot on. Room was clean and comfortable
Negative section of review
Nothing negative to say
Positive section of review
The whole experience was first class
Negative section of review
A downstairs room, but I did not know the lay-out when booking. and did n ot specify this.
Positive section of review
Cleanliness and location
Negative section of review
N/A
Positive section of review
location
Negative section of review
my bathroom was pretty bad filler type material badly applied around bath and door handle. the bathroom is well past it’s best. neither the bath or sink plugs worked. the bedroom could also do with a complete re vamp curtains a dingy brown, nets dingy furniture old and uninspired. bed comfortable, I slept well and very quite.