1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Well the room was very very basic. Disgusting fleece blankets that had hair matted in them. The walls were so thin that we could hear rap music being being blasted from one room whilst the tv on the other side of us blarred out. There was a couple screaming above us, so the noise was all unbearable. My daughter pointed out bugs on the bed. And to top it all off our own tv didnt work so we couldnt even drown out the explicit rap music. My 8 year old daughter stated she did not feel safe, so we left. Booking.com has been useless in getting a refund and just ignored me after 2 messages.
Negative section of review
All of it!
Positive section of review
I have stayed here before and always greeted by a friendly welcoming team. Quick and easy check-in. The room was amazing, as it had a separate area with sofa and huge TV. Food was lovely and didn't disappoint. A thank you to the lady from the housekeeping team who very quickly checked the room on my departure, as I thought I had left something there, much appreciated :)
Negative section of review
N/A
Great Yarmouth, United Kingdom
Positive section of review
Price included wide breakfast choice. We had an evening meal there which was delicious. The position of the hotel is not too close to the centre but close enough to walk. Staff were pleasant and helpful. Room had everything needed. Great value for money.
Negative section of review
The bed had a mattress protector but not the pillows, so probably just an oversight as everything else was provided. Also think a radio, tv or background music would improve the atmosphere.
Positive section of review
Room was small but contained everything required, plus a small fridge, which was a nice addition. Host was very pleasant. Breakfast was excellent, great choice, cooked breakfast was very well done.
Negative section of review
It is located on a main road and was therefore quite noisy, even at night there was still traffic, but the location did make it convenient.
Positive section of review
Fantastic friendly staff. Very comfortable room with fab corner window. Very comfortable bed.
Negative section of review
Nothing
Positive section of review
Comfortable and convenient, Staff were professional ,was made to feel very welcomed
Negative section of review
Nothing to add
Positive section of review
I've never experienced such a warm welcome, real Scottish highland hospitality
Positive section of review
Wonderful and relaxing stay in beautiful surroundings . Such a lovely host
Negative section of review
Nothing
Grange Over Sands, United Kingdom
Positive section of review
Very clean, comfortable and very helpful staff, food is lovely
Negative section of review
Nothing
Positive section of review
Very comfortable
Negative section of review
Need wall mounted mirror in rear bedroom and bathroom