1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stayed here for one night when we went to the Eras Tour. Great location as it's so close to the station. Easy check-in and check-out (late checkout of midday was such a treat after a late night!!) and the staff were super friendly. Would definitely recommend if you're looking for a clean and comfy room with easy access to transport.
Positive section of review
Really handy for a short stopover to Stanstead airport. Very comfortable room and facilities. Hosts were very helpful, including offering to take me to to the airport.
Positive section of review
Our stay was very comfortable and the staff was nice, especially Micaela during our checkout. The beds were extremely comfortable.
Negative section of review
Everything was fine
Positive section of review
The location was good,friendly staff,clean room ,plenty of parking,food was lovely,breakfast was very nice.
Positive section of review
Everything, great location, clean, beautiful breakfast. Couldn’t have asked for anything more.
Negative section of review
It was difficult to set the air con up but it’s not something that bothered us too much or would be regularly used in the uk
Positive section of review
There was nothing I liked and I request a refund as the motel customer service is v poor.
Negative section of review
On arrival room wasn't ready and not clean. There was no shower towel or face towel. I requested pillows without feathers which they provided only the next day. There was no toilet paper provided and basin plug they didn't fix when it was blocked when they said they would fix it. Restaurant was closed which they never informed me about. The amount they charged was a rip off to no service, no communication, no calling me back despite the many times I called.
Positive section of review
Room was clean and comfortable loved it
Negative section of review
The location was great easy to get to
Positive section of review
Good parking and ideal location
Negative section of review
Stairs too steep for elderly customers. Too much noise at night from late night drinking and entertainment, well after 11pm.
Positive section of review
Terrace on front, location
Negative section of review
Rooms, mouldy bathrooms, furniture no longer useable, bed no headboard, cleanliness awful.
Positive section of review
That it was in the centre
Negative section of review
We struggled to open the door to the room