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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Dubai Entire Serviced Room Unit Excellence

    - “Property is on the premium location”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Elsi Pousada

    - “Great and varied breakfast, good locationt, very clean, and lovelly staff. The pool was really nice, and the location is really close to Geribá Beach, Ferradura Beach, and also close do Porto da Barra.”

  • Tru By Hilton Edmonton Windermere

    - “The facilities are modern and well maintained. The rooms are clean and the beds are comfy. The staff is friendly and the breakfast is a great benefit. I like the way it is slightly different each day which is nice for multiple day travelers.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Aeolos Art & Eco Suites Adults Only

    - “For those seeking an escape that ignites the soul and captivates the senses, look no further than this enchanting retreat on the cliffs of Santorini. Lovely to recommended to all!”

  • Villa Taman Rahasia

    - “Clean and comfortable”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Shibuya Excel Hotel Tokyu

    - “The location fab next to the Shibuya Crossing. Staff v.helpful and friendly as my partner uses a walking stick and they helped with moving all of our uggage.”

  • Hotel Tanjong Vista

    - “Strategic location; near amenities, with accessibility of parking lot. Comfortable, worth the money.”

  • Hyatt Regency Amsterdam

    - “Quiet location, accessible by train and underground. Excellent staff. Good breakfast. Thoughtful facilities like water fountain to refill water to reduce plastic.”

  • 3V Apartments

    - “Apartments are beutiful, clean and comfortable. Ownew is always online to give any answers or support. Placement is perfect to walk all over the city”

  • Rising Cock Party Hostel

    - “I had a great time there, perfect location, wonderful staff and the pub crawl was AWESOME. Going back there for sure.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • HOMA Phuket Town

    - “Pool and food and cocktails lovely”

  • Venüs Hotel

    - “The hotel is located at the perfect place close to the beach. Probably best option considering value for the money.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Cavern Quarter apartments by The Castle Collection

    Liverpool, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Lovely double apartment, spacious, comfortable, with everything you need during your stay. 15 min walk from train station, the m&s arena. Less than 5 min walk from a Tesco express, m&s foodhall, a shopping centre. The apartment was very comfortable and cozy, lovely original details of the double sash windows, with an extra added glass panel to help with sound and draft. Radiators throughout. Bed was very very comfortable, provided 2 duvets but due to heat we ended up just using the bed sheet. Provided hairdryer, iron and ironing board, there is a washing machine and airer. Water pressure is amazing! But we didn't get any cold water, I suspect due to the hot weather. Until we fully used all the hot water in the immersion tank. There was lift access to the property which was essential for us and our stay. Overall we would plan on staying again.

    • Negative section of review

      The property was extremely warm during our stay, could possibly improve by supplying a fan to help with the heat. The apartment was very clean but the bathroom had hair still in the shower and skid mark stains in the toilet on arrival. Service may be needed for the hob in the kitchen as it was making sparking crackling sounds when we used it and the extractor fan didn't work. You also cannot order a takeaway to this property, for some reason the address does not come up so we had to order to someone else's address on Mathew street, then wait outside hoping to catch the delivery driver. The sound from the clubs has been a regular complaint in many reviews, it is something to consider when booking this apartment, the property faces Victoria street, and are directly facing 5 clubs, open until 5am, playing live music, karaoke, and you can feel the base music while laying in bed. Also because it is city centre there is daily bin services between 7-8am. There is nothing you can do regarding the noise but it is something to consider if you plan to book here. We invested in a good pair of ear plugs, had to close both windows in the heat but ended up muffling some of the noise and we still got a good night's sleep.

    Reviewed: 7 May 2024 Stayed in May 2024
    Rebecca United Kingdom
  • The Rampart

    Great Yarmouth, United Kingdom

    Average review score: 9.4
    • Positive section of review

      My weekend was pleasant overall. The apartment was spacious, and clean, and offered lovely views. The private car park was convenient, and the key contact was accommodating with our early check-in request. However, the bed wasn't as comfortable as expected, and noise from other doors slamming could be heard at night. Despite these minor issues, it was a nice retreat.

    • Negative section of review

      Ground-level stay, presented minor inconveniences: the discomfort of the bed fell short of expectations, and the noise from doors slamming during the night was noticeable.

    Reviewed: 7 May 2024 Stayed in May 2024
    katul United Kingdom
  • Holiday Inn Liverpool City Centre, an IHG Hotel

    Liverpool, United Kingdom

    Average review score: 8.7
    • Positive section of review

      My second time staying here and on both occasions the staff are brilliant. The bar was a bit dead and no sky sports but I'm sure they have their reasons. Overall a lovely hotel and I'd have no hesitation staying there again.

    • Negative section of review

      No sky sports.

    Reviewed: 7 May 2024 Stayed in May 2024
    Doyle Ireland
  • The Melville Inn by Innkeeper's Collection

    Dalkeith, United Kingdom

    Average review score: 8.8
    • Positive section of review

      The breakfasts were amazing. So good to have it cooked fresh for me. Well worth the short wait.

    • Negative section of review

      Nothing that I can think of.

    Reviewed: 7 May 2024 Stayed in May 2024
    Ellen United Kingdom
  • East Ayton Lodge Hotel, Scarborough

    Scarborough, United Kingdom

    Average review score: 8.4
    • Positive section of review

      The hotel takes dogs and there are plenty of green spaces to walk them .

    • Negative section of review

      Being told on arrival at 3pm that because we hadn't booked for lunch that the hotel did not have enough food for us to dine at anytime although they have signs on the road inviting outside guests to visit.

    Reviewed: 7 May 2024 Stayed in May 2024
    mysterysimon United Kingdom
  • Holiday Inn Edinburgh Zoo, an IHG Hotel

    Edinburgh, United Kingdom

    Average review score: 8.3
    • Positive section of review

      We liked the size of the room and how the hotel was a good distance

    • Negative section of review

      The drinks were expensive

    Reviewed: 7 May 2024 Stayed in May 2024
    Holly United Kingdom
  • The Great Western Hotel

    Oban, United Kingdom

    Average review score: 6.2
    • Positive section of review

      Nice old world hotel with friendly staff and a great breakfast

    • Negative section of review

      The bathroom is a bit dated but has excellent shower pressure

    Reviewed: 7 May 2024 Stayed in May 2024
    Paul Ireland
  • Belstane House

    Cellardyke, United Kingdom

    Average review score: 9.6
    • Positive section of review

      Space , comfy, view from bedroom window ,welcoming host

    • Negative section of review

      Everything exceeded our expectations

    Reviewed: 7 May 2024 Stayed in May 2024
    Ian United Kingdom
  • 3 Bedroom Central London Townhouse 2min to station, sleeps 8

    London, United Kingdom

    No reviews yet
    • Positive section of review

      The location was right near the overground

    • Negative section of review

      Unfortunately there is a list, the cleaning was awful, the beds had wet bedding put back on which we had to take back of and dry it ourselves and remake them. The kitchen was dirty and needs a deep clean, the bathrooms where disgusting and haven't been cleaned for a long time. there was no cleaning products in the house, no sponges left. door handles broken, blinds broken, i am surprised the electrical passed the ECIR. kitchen lights didn't work,

    Reviewed: 7 May 2024 Stayed in May 2024
    carrina United Kingdom
  • Leonardo Hotel Belfast

    Belfast, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Nice central location

    • Negative section of review

      Na

    Reviewed: 7 May 2024 Stayed in May 2024
    paulj United Kingdom
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