1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely cottage with lots of thoughtful touches. Cosy place to stay with great transport links for non- drivers. Helpful owner who was quick to address any queries and gave clear information both by message and notes at the property.
Negative section of review
Just by high street and pub so some noise at night. But hardly and issue and far outweighed by the perks of a central location for us.
Positive section of review
Location was fantastic. The building and rooms are beautiful, very well appointed. The bed was very comfortable. We enjoyed sitting in the bar having a glass of wine and nibbles at the end of the day.
Negative section of review
Bedroom windows don’t open. I couldn’t find how to turn the fan in the bathroom.
Positive section of review
Great location a few minutes to Polperro and Looe. The caravan was clean and comfortable. We didn't use the pool so I can't comment. The park is well-kept and clean with friendly staff.
Positive section of review
Clean, rooms where big, well decorated, modern, staff like lovely,helpful, would recommend staying here
Negative section of review
Nothing
Positive section of review
Very attractive well equipped room, excellent breakfast and delightful hosts.
Positive section of review
easy to check in room was basic and clean car park with loads of space
Negative section of review
Great stay for money but the bed was little uncomfortable and needed extra towels/pillows really
Newport Pembrokeshire, United Kingdom
Positive section of review
Stunning location. Room was clean & made to a high standard.
Negative section of review
The bed was a bit too hard for my liking, but I still slept well.
Positive section of review
The dinner, quality and service was really good.
Negative section of review
room wasnt clean enough, the bed was not that comfortable
Positive section of review
Location - Fine WRT Heathrow. Facility - Fine
Negative section of review
TERRIBLE EXPERIENCE While booking @around 0400hrs 26/05/2024, I had stated clearly that I was stranded at the Heathrow airport(I came in 24hrs earlier than my flight due to a scheduling error). I requested for an expedited Check-in on compassionate grounds under the "Special request" session I paid the regular fees on the site. Then got an extra 1pound security refundable charge request again (FYI - it has not been refunded yet) - I paid. After paying all the fees, I was told there was no means for an expedited check-in as an occupant was checking out by 11am. I then requested for an avenue to drop my luggage (I was travelling with my wife, we had several bags with us), this request was also turned down. That we cannot access the facility until 1500hrs, and refund is not possible. My wife and I left Heathrow Bus station at around 0900Hrs, with the belief that when we get to the facility, we will speak to a staff onsite to just help secure our bags so we can roam around Bath till 1500hrs. On getting to the location, there was no access to the facility or staff onsite as it was remotely managed. The customer care was not helpful as they insisted on the 1500Hrs clause, stating it was not an hotel but a Homesafe facility. With all my plea, there was no form of compassion from the administrators. My phone died (stores closed - SUNDAY). I had to ration devices with my wife to be able to access my mails for further instructions from Robin Doors (Facility owneR). In all of this topsy turvy, we was in the drizzles, light showers and sun for 7hrs. It was very cold. We just sat at the Bus stop regretting ever contracting this facility. I have stayed in atleast 8 places in the last two years - THIS WAS THE WORST FACILITY IN TERMS OF HUMAN RELATIONS. Yes, the facility itself was topnotch, the human part of it was DEVILISH to say the least.
Positive section of review
Well located, contained everything you needed
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