1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very good location, could walk to all the places we wanted to be. Very friendly and helpful staff. Hotel very comfortable,lovely breakfast, good sized room. Would recommend and intend to visit again.
Negative section of review
The TV was a bit complicated for myself and elderly friend, to use TV as a smart TV required downloading an app to my phone.,but that's about it really.
Positive section of review
It was a lovely to see my childhood book/ movie characters and locations is great, also a very clean room.
Negative section of review
The constant emergency light ( green light ? ) on all day and night. It kept us awake as it's very bright.
Positive section of review
Great facilities and close to airport. Shuttle stops just outside. Food and drinks available at hotel.
Positive section of review
The property was absolutely beautiful and well presented
Negative section of review
Nothing
Positive section of review
The hotel, the rooms, the beds it's position,
Negative section of review
Lack of traditional hoice on the menu for the price Personally prefer the hand soaps as a man , very difficult to hold shower and operate body wash containers
Positive section of review
It was very clean and friendly staff
Negative section of review
Our room was located next to the lifts and was very noisy. The walls are very thin and the door slam shut. So all night can hear peoples doors slamming close :/
Positive section of review
The bed sheets were clean
Negative section of review
The owner kept saying first that he would give me self check in codes, then once I said that I would arrive late ( after 1 am) that he would charge me an additional 10pounds for every hour after midnight…. In the end he just gave me self check in credentials and we got in. The bathroom was quite nasty, the shower full of hair and unknown spots, I didn’t even want to come near it. Everything else except the bedsheets was dirty, we just had a quick sleep and left fast.
Positive section of review
I liked pool and sauna
Negative section of review
My room was more older than what were usually used to
Newcastle upon Tyne, United Kingdom
Positive section of review
Nothing special
Negative section of review
Grubby is old in need of tlc pictures online, made to look 10 better than it is. Better staying in 5" hotel for same price.
Positive section of review
Nothing
Negative section of review
The smell, the decor, the furnishings not as described. The horrible outlook. The general uncared for .