1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
All exchanges with staff & management. Everyone wanted to provide a friendly & responsive service. All food experiences were excellent
Negative section of review
We were disturbed by the dining/ lounge music playing from 6-00am - with the bass stopping us getting back to sleep!! Mavis mentioned this to reception, a note was left for the early morning staff & we were not troubled again. Thank you for the swift response. A small niggle in the bathroom that we did not request help with was that the washbasin plug screw was not long enough to enable water to move freely from the sink when the plunger to open the plug was used.
Positive section of review
The evening menu was limited but the quality and speed of service was excellent. The breakfast was good with a varied choice of items.
Negative section of review
I was disappointed there was no bottle of mineral water in the room. For those having to take tablets it was awkward to fill the mug from the bathroom sink tap. The water did not taste very pleasant.
Positive section of review
Great Location Friendly and efficient staff Complementary beverages and cookies in the room recently Renewed bathroom
Negative section of review
Limited sound proofing, noise from other rooms Lack of elevator, steep staircases Tired Carpet on floor
Positive section of review
All the Staff were brilliant. They were very helpful. The food and service was excellent.
Positive section of review
It was friendly and the staff were helpful and attentive The room was spacious and quiet
Positive section of review
location ,excellent breakfast excellent room
Negative section of review
room number 16 bit like dundgeon too dark only good thing it had shower not bath
Bowness-on-Windermere, United Kingdom
Positive section of review
Most amazing property I’ve stayed in.
Negative section of review
Nothing
Positive section of review
Wonderful beergarden on the river.
Negative section of review
Nothing
Brighton & Hove, United Kingdom
Positive section of review
All excellent service
Negative section of review
Room needs upgrading
Positive section of review
Not a lot
Negative section of review
Pay for the room